Senior Electrical Software Engineer with ETAP & WordPress Expertise

Description Company is building its Product Organization, and we're seeking talented individuals across multiple levels to help drive the development and execution of our product strategy. The scope of your responsibilities will depend on your seniority, from Product Owner to Senior Program Manager, as part of our structured career path. At all levels, the focus will be on delivering impactful product features that contribute to our 5x ARR growth target and scaling headcount over the next 18 months. You will work closely with cross-functional teams, including engineering, sales, and customer success, to ensure that our product development aligns with business objectives and client needs. Responsibilities (depending on seniority) ✔️ Agile & Scrum Methodologies: Lead or participate in Agile practices, including sprint planning, backlog management, and retrospectives, to ensure the timely and effective delivery of features. Product Roadmap Ownership: Contribute to or take full ownership of the product roadmap, defining and prioritizing features that align with business goals and client feedback. Feature Development & Prioritization: Collaborate with stakeholders to define product features, write user stories, and ensure they align with strategic product goals and market needs. Cross-Functional Collaboration: Work closely with engineering, sales, and customer success teams to ensure smooth execution of product strategies, with a focus on features that drive ARR growth. Strategic Planning: For more senior roles, lead market analysis, strategic product planning, and mentor junior product team members, helping to shape the long-term direction of the product portfolio. Leadership & Innovation: In senior positions, oversee multiple product teams, drive product innovation, and take responsibility for the strategic direction and market positioning of the product. Qualifications 📃 B2B SaaS Best Practices: Proven track record in implementing and managing product management best practices specifically within B2B SaaS environments. This includes experience optimizing the full product lifecycle from concept to delivery and ensuring that product practices align with scalable SaaS business models. Agile/Scrum Expertise: Hands-on experience with Agile methodologies, including leading or participating in Scrum processes. Ability to implement best practices in sprint management, backlog prioritization, and continuous improvement cycles. Cross-Functional Leadership: Demonstrated ability to collaborate across multiple departments—especially engineering, sales, and customer success—to align product features with business goals and ensure a seamless client experience. Product Strategy & Execution: Experience in defining and executing product roadmaps that are aligned with business objectives, especially in B2B SaaS. Proven ability to turn market research and customer feedback into strategic features that drive revenue growth. Metrics & Performance: Strong understanding of SaaS metrics, including product adoption, churn, and lifetime value (LTV), with the ability to define and track KPIs for product success. Senior Leadership (for higher roles): For more senior positions, experience managing multiple product teams, driving strategic product decisions, and leading market positioning and innovation efforts. Bilingual: Fluency in both Spanish and English is a plus, with strong communication skills in both languages. Fintech Experience (preferred): Experience in the fintech or credit infrastructure space is highly desirable, particularly in senior-level roles. Compensation & Benefits 💸 Base Salary: Ranges from $3,000 - $10,000 USD per month depending on seniority. Performance Bonus: Up to 10% of base salary, tied to individual and company performance. ESOP: Every employee is a shareholder. Unlimited PTO: We offer unlimited PTO, with the expectation of taking at least 3-4 weeks off per year. Fully Remote: Is a fully remote company, though occasional travel for team meetings may be required. Professional Growth: Opportunities to grow your career within a fast-paced, scaling fintech company.

Description Seeking a highly organized and driven Project Manager to help scale our operations and product offerings as we grow 3x in headcount and 5x in ARR over the next 18 months. This pivotal role will manage critical projects that span product development, client delivery, and internal operations. You’ll work closely with cross-functional teams, including sales, product, and customer success, to ensure that our projects are delivered on time, within scope, and aligned with company objectives. This role requires a strong understanding of B2B SaaS, experience managing complex projects, and proficiency in Agile and Scrum methodologies to manage dynamic project environments. Responsibilities ✔️ Project Planning & Execution: Develop detailed project plans, set timelines, and ensure projects are completed on time, within budget, and meet defined goals. Agile & Scrum Methodologies: Lead and manage projects using Agile or Scrum frameworks, facilitating sprints, retrospectives, and planning sessions to ensure efficient project execution. Cross-Functional Collaboration: Work closely with product, sales, and customer success teams to ensure alignment between project deliverables and business objectives, particularly as we scale revenue-driving projects. Risk Management: Identify potential risks to project success and proactively create mitigation strategies to keep projects on track. Stakeholder Management: Serve as the key point of contact for project stakeholders, ensuring clear communication and expectations are maintained throughout the project lifecycle. Performance Monitoring: Track and report project progress using relevant tools, ensuring timely updates are shared with internal teams and leadership. Process Optimization: Identify opportunities to streamline project management processes and implement best practices to support lean, high-performance operations as we scale. Requirements Qualifications 📃 5+ years of experience in project management, preferably in SaaS or B2B enterprise environments. Proven success in managing large, cross-functional projects that impact revenue growth and client success. Expertise in Agile, Scrum, or other project management methodologies, with experience leading cross-functional teams in dynamic environments. PMP, PRINCE2, or similar project management certifications are a plus. Bilingual: Fluency in both Spanish and English, with strong communication skills in both languages. Experience with project management tools (e.g., Asana, Jira, Monday) and the ability to manage multiple priorities in a fast-paced environment. Strong problem-solving skills, with a proactive approach to risk management. Bachelor’s degree in Business, Engineering, or a related field; advanced degrees or certifications are a plus. Benefits Compensation & Benefits 💸 Base Salary: $3,000 - $7,000 USD per month, depending on experience. Performance Bonus: Up to 10% of base salary, tied to individual and company performance. ESOP: Every employee is a shareholder. Unlimited PTO: We offer unlimited PTO, with the expectation of taking at least 3-4 weeks off per year. Fully Remote: Is a fully remote company, though occasional travel for team meetings may be required. Professional Growth: Opportunities to grow your career within a fast-paced, scaling fintech company.

Customer Success Specialist We are looking for a dedicated Customer Success Specialist to ensure our clients achieve their desired outcomes while using our products and services. Key Responsibilities Build strong relationships with customers to understand their needs and challenges. Provide onboarding support and training to new customers. Proactively reach out to customers for feedback and to identify opportunities for upselling or cross-selling. Collaborate with sales and product teams to communicate customer needs and drive improvements. Requirements Previous experience in customer success, account management, or sales. Excellent communication and interpersonal skills. Strong problem-solving skills and a customer-centric mindset. Ability to manage multiple tasks and projects simultaneously.