Privacy Policy

1. Introduction

This Privacy Policy covers how Mappa SAS dba Mappa (also referred to as "Mappa", "We", "Us", "Company", and the "Platform") use the personal information we obtain in connection with our websites (Sites), our brands ("Mappa" and "Mappa"), and other services, features, content, technology and desktop and mobile applications (all of which we refer to as our Services).

If you represent a partner or customer or are an individual who uses our Services, this Privacy Policy sets out how we look after your personal information and contains information regarding your privacy rights when using our Services or otherwise interacting with us.

This Privacy Policy only applies to our handling of your personal information. Partners, resource providers, and other third parties collect and handle personal information pursuant to their own policies and procedures, which differ from this Privacy Policy and for which they are responsible. Clicking on those links or enabling those connections may allow third parties to collect or share personal information about you. Often, these third parties will act as separate and independent controllers of your personal information. We do not control these third–party websites and are not responsible for their privacy policies and procedures. When you leave our website, we encourage you to read the privacy policy and cookie notice of the websites you visit.

By using our Services, such as by onboarding to Mappa, you acknowledge the collection and handling of your information as described in this Privacy Policy. You also are fully and unreservedly agreeing to all the terms and conditions set out in this document. If you do not agree with any condition set forth you must not use our Services.

The types of information we collect are described in our Notice at Collection below. You share some of that information with us using the information collection technology described below. We also may use that technology to collect information about you automatically. We may also receive personal information from partners, resource providers, as well as from publicly available sources such as websites.

We will update this Privacy Policy from time to time and may also notify you in other ways from time to time about how we handle your personal information.

We care about protecting you and your personal information. If you have any questions regarding the content in this document, please contact our support team at hey@mappa.com.

2. General

We process the personal data of our users in accordance with Brazilian Law No. 13.709/2018 (General Personal Data Protection Law – "LGPD"), and other international standards such as the General Data Protection Regulation (GDPR).

We use Cookies and other tracking technologies (eg "web beacons") to recognize your browser and understand your preferences. This helps us customize and optimize our service.

We may hire third-party service providers to perform the analysis of the information collected. These service providers are not authorized to use the data collected on our behalf except to help us conduct and improve our service and must ensure the confidentiality of the information.

We offer the use of a secure server. All sensitive information provided is transmitted via Secure Socket Layer (SSL) technology.

We do not sell or exchange your information with third parties.

We may share your information with third parties directly linked to the delivery of our Services. These services may include but are not limited to, payment processing, customer service, and metrics monitoring services.

Your personal information may be stored on systems around the world and may be processed by third-party service providers acting on our behalf. These providers may be based in countries that do not offer an equivalent level of privacy protection as the country in which you live. In that case, we ensure adequate safeguards to protect your personal information.

We may share your information with third parties in the event of a sale, merger, spin-off, incorporation, assignment or other transfer of Mappa SAS, in which case the acquirer will be asked to handle the information that allows the identification of the User in accordance with the provisions of this Privacy Policy.

We may share your information with companies or individuals belonging to the same economic group of which we are a part of for the performance of its activities, provided that such companies or individuals treat the information that allows the identification of the User in accordance with the provisions of this Privacy Policy.

3. Notice at collection

We collect information that you voluntarily provide to us or share with other users, as well as certain technical information that is automatically collected by our systems, such as your IP address and browser information that allows us to provide you with a better user experience and more personalized browsing. Such information is collected when you register on the platform, purchase or offer a service, make a payment, fill in a form or browse the website.

We collect various types of information, including but not limited to: contact details (such as name, username, email address, phone number, and address), and professional or employment-related information (such as job title), aligned with our legitimate interests (to provide our Services). This may also include information about your business or entrepreneurial endeavors, demographic data (aligned with our legitimate interests to enhance our Services), records of services provided and business relationships (to offer and improve our Services, and for marketing purposes), information about your device or browser collected through automated means like cookies and similar technologies (e.g., unique browser identifiers, IP address, browser and operating system details, device identifiers such as Apple IDFA or Android Advertising ID, geolocation information, list of installed apps, and local Wi-Fi network name), and internet connection details (aligned with our legitimate interests to enhance our Services). Additionally, we collect information you provide through forms or interactive content hosted on our platforms, such as surveys, educational materials, and uploaded content. We may also gather other information through automated means related to your interactions with partners, service providers, other companies, and our Sites and Services, as well as inferences derived from the above.

The information you choose to share on the site (including, but not limited to, photos, videos, audio, text, music, reviews, deliverables) is no longer private, as is any information posted online.

If you wish, you can access the site anonymously, using an incognito window on your browser, or disable Cookies. By doing this it is possible that you may not be able to access all our features.

We may collect or receive information from other sources, including by tracking quantitative events with external tools such as Google Analytics for the purpose of taking conversion metrics, remarketing using first-party and third-party cookies, tracking demographics and interests, and to better understand the use of the features present both in the application and on the website.

4. Use of collected information

Information collected on our site is used to improve and personalize your experience, optimize our site and service, process payments and transactions, promote content, and send emails and notifications.

Our systems may perform automated processing of personal data. We ensure users' right to request a review of decisions made solely based on automated processing of personal data that affect their interests, including decisions intended to define their personal, professional, consumer, and credit profiles, or aspects of their personality. Additionally, we are ready to provide, upon written request, clear and adequate information regarding the criteria and procedures used for automated decisions, while respecting commercial and industrial secrets.

We may utilize your information to identify and analyze patterns, as well as to train and optimize our proprietary technology, solely to enhance and provide our Services.

We may use your information to contact you; or to put you in contact with other users to which you are linked, in order to achieve the interaction inherent to the purposes of our services.

You may choose not to receive further emails or notifications from the platform by unsubscribing through the unsubscribe link available at the end of each email.

5. Responsability

You must keep in mind that no transmission over the internet is completely safe or infallible, and we cannot guarantee that your information, during transmission or under our care, will be absolutely safe against unauthorized invasion by third parties. We cannot guarantee the security of your data during transmission to our website; any transmission is at your own risk.

We make all reasonable effort to keep your data protected, however is not responsible for any damages arising exclusively from the fault of third parties, as in the case of an attack by hackers or crackers, or when the user is solely responsible, as in the case where the User transfers his data to third parties or exposes his personal data to third parties.

You hereby acknowledge that you are solely responsible for your login and password to access our platform, information of a strictly confidential nature. Consequently, you undertake not to inform and / or disclose, whether intentionally or unintentionally, such information to third parties, and accept that will be solely responsible for the use of said information.

6. Retention

In general, we will retain your information in identifiable form only for the time necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If the purpose for which we collected your information has no expiration date, we will retain it indefinitely or for as long as necessary in direct connection with the provision of our services.

Information may persist in copies made for backup and business continuity purposes for longer than original copies.

We may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

You can delete your personally identifiable information through the platform if you choose to deactivate your account and discontinue using our services.

Check our Terms of Service for the platform's usage specifications. 
 We reserve the right, in our sole discretion, to modify, change or otherwise update this Privacy Policy at any time, especially to adapt it to the new regulations of the Data Protection Laws. We will notify you of material changes to this Privacy Policy by email. By continuing to use our services after receiving the notification about these changes, you acknowledge and agree that you have read, understood and accepted the changes.