Digital Content Strategist & Web Designer

About Founded in 2021, we are a pioneering Lending-as-a-Service (LaaS) startup with a mission to digitize and streamline B2B credit processes across Latin America. Specializing in our innovative 'Rails for Lending' solution, we empower companies to embed and deploy seamless, fair credit products, promoting financial inclusion and economic development. We serve a diverse clientele across the Americas and are committed to enhancing credit decisions and closing the credit gap in the region. What we’re looking for A designer proficient in English and Spanish, skilled in UX/UI design, Figma, wireframing, and more. You should excel in creating designs that simplify complex processes, ensuring our SaaS platform is accessible to non-technical managers. Responsibilities Holistic UX/UI design Product Discovery Prototyping and user testing Wireframing and flow creation Visual and interaction design Qualifications Expertise in UI/UX Design, Figma, and wireframing Proficiency in English and Spanish Ability to conduct usert interviews and user testing Good taste Benefits A role in building product at a leading SaaS company. Opportunities for substantial professional growth in Design, UX, and Product Competitive salary and benefits package, including healthcare and unlimited PTO. Flexible remote work options within Americas time zones.

Programming Languages / Platforms: HTML, CSS, PHP, JavaScript, Liquid, JSON, Wordpress, Shopify, Elementor Position Overview: We are seeking a highly experienced and skilled Senior Web Developer to join our team. The ideal candidate will have a minimum of 7 years of career experience in web development. The primary responsibilities include developing WordPress and Shopify websites, optimizing site performance for speed, loading times, and on-site SEO. The candidate must possess proficiency in English, along with a high attention to detail, strong organizational skills, self-management capabilities, and a reputation for reliability, trustworthiness, and honesty. Key Responsibilities: Develop and maintain WordPress websites hosted on Liquid Web and WordPress.org, utilizing Elementor for design and customization. Develop Shopify websites, ensuring seamless functionality and user experience. Optimize website performance for speed and loading times to achieve under 2 seconds load time. Set up integrations between Shopify and WordPress platforms to streamline operations and enhance user experience. Create subdomain landing pages within WordPress for targeted marketing campaigns. Utilize programming languages such as HTML, CSS, PHP, Liquid, JavaScript, and JSON to develop custom solutions and enhance website functionality. Collaborate with cross-functional teams including designers, marketers, and content creators to deliver high-quality projects within designated timelines. Stay updated with the latest web development trends, technologies, and best practices to continuously improve skills and deliver innovative solutions. Provide technical support and troubleshooting for website-related issues as needed. Qualifications: Minimum of 7 years of professional experience in web development and digital marketing. Proficiency in WordPress development, including experience with Liquid Web hosting and WordPress.org. Strong expertise in Shopify development and customization. Experience in optimizing website performance for speed and loading times, achieving load times of under 2 seconds. Proven track record of successful website integrations and subdomain landing page creation. Excellent communication skills with fluency in English, both written and verbal. High attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously. Self-motivated individual with the ability to work independently and as part of a collaborative team. Demonstrated reliability, trustworthiness, and honesty in previous professional endeavors.

Customer Success Specialist We are looking for a dedicated Customer Success Specialist to ensure our clients achieve their desired outcomes while using our products and services. Key Responsibilities Build strong relationships with customers to understand their needs and challenges. Provide onboarding support and training to new customers. Proactively reach out to customers for feedback and to identify opportunities for upselling or cross-selling. Collaborate with sales and product teams to communicate customer needs and drive improvements. Requirements Previous experience in customer success, account management, or sales. Excellent communication and interpersonal skills. Strong problem-solving skills and a customer-centric mindset. Ability to manage multiple tasks and projects simultaneously.