Senior UX Content Strategist

About Us We are a rapidly growing marketing agency, seeking a talented UX Writer to join our team. In this role, you will create clear, user-centered content that enhances the user experience across digital platforms. What You’ll Do: Write concise and engaging content for user interfaces (buttons, forms, error messages, onboarding, etc.). Collaborate with development teams to ensure content aligns with design and brand voice. Develop content strategies that enhance usability, accessibility, and user clarity. Maintain consistency in content across all digital touchpoints. Test and optimize content based on user feedback and performance metrics. What We’re Looking For: 4+ years of experience as a UX Writer or similar content role. Near-native English proficiency, with strong writing and editing skills. Knowledge of UX/UI principles and how content impacts user experience. Experience with content management systems (CMS) and collaborative tools (Google Docs, Trello, Slack). Attention to detail and problem-solving skills. What We Offer: Flexible remote work and a creative environment. Competitive salary and benefits. Growth opportunities within a dynamic agency.

Web Product Analyst Position We’re looking for a passionate and meticulous Web Product Analyst to join our team. If you're someone who lives and breathes customer experience, thrives in a fast-paced environment, and loves diving deep into the smallest details to improve products, we want you! Our ideal candidate will be obsessed with understanding our users, implementing gamification techniques, and constantly iterating on the product to make it better—again and again. Key Responsibilities Product Optimization: Dive into product details, identify bottlenecks, and suggest targeted improvements to drive growth, retention, and engagement. Data Analysis: Gather and analyze data from various sources (user behavior, customer feedback, market trends) to drive decisions and validate improvements. UX Focus: Analyze and propose innovative ways to enhance user engagement through UX techniques. * Customer Obsession: Act as the voice of the customer, using data and user insights to guide product decisions and continuously improve user experience. Continuous Feedback: Establish feedback loops with customers, users, and internal teams to iterate and improve the product on an ongoing basis. Collaboration: Work closely with product managers, UX/UI designers, engineers, and other stakeholders to ensure the product evolves in the right direction. Detail-Oriented Approach: Ensure all product decisions are backed by thorough research, analysis, and attention to the smallest details. Skills & Qualifications Proven experience in product analysis or a similar role in a fast-paced and tech-driven environment. Strong understanding of customer-centric design, and UX best practices. Excellent analytical skills with the ability to make data-driven decisions. Detail-oriented with an obsessive commitment to quality and continuous improvement. Fast learner, capable of quickly adapting to new tools, technologies, and industry trends. Ability to communicate insights clearly and effectively to stakeholders at all levels. Experience with data analysis tools (e.g., Excel, SQL, Google Analytics) and prototyping tools (e.g., Figma).

Position Overview: We are looking for a proactive Brand Awareness Research and Insights Specialist to join our team. This role will focus on conducting field surveys and tracking brand awareness and price perception. The ideal candidate will utilize a structured methodology, including monthly surveys and a brand health model, to generate insights that drive our brand strategy. Key Responsibilities: Conduct monthly surveys (8 questions) to measure key metrics such as brand awareness, consideration, and price perception. Implement a brand health model to assess the overall standing of the brand in the market. Monitor and track Net Promoter Score (NPS) and brand trust to gauge customer loyalty and sentiment. Create a visual dashboard to display trends and insights derived from survey data. Analyze survey results and translate findings into actionable recommendations for brand strategy improvement. Collaborate with cross-functional teams to ensure alignment on insights and the implementation of strategies to enhance brand perception. Stay informed on industry trends and best practices in brand research and measurement methodologies. Qualifications: Proven experience in market research, brand analytics, or insights generation. Strong analytical skills with the ability to interpret survey data and trends effectively. Experience designing and executing surveys, as well as familiarity with statistical analysis methodologies. Excellent written and verbal communication skills for reporting findings and collaborating with teams. Proficiency in using data visualization tools to create dashboards and present insights clearly. Strong attention to detail and ability to manage multiple projects under tight deadlines. Bachelor’s degree in Marketing, Research, Statistics, or a related field is preferred.