Research and Administrative Analyst

We are a dynamic and innovative marketing agency. We specialize in providing cutting-edge marketing and tech solutions to a diverse range of clients. Position Overview: We are looking for a highly skilled Senior Bilingual Copywriter who is passionate about marketing. Responsibilities: Content generation: Lead the creation of high quality written content for our clients, using slang and local forms of English. Quality Assurance: Conduct proofreading and editing to ensure accuracy and consistency in all written materials. Continuously improve content based on user feedback and performance metrics. Incorporate SEO best practices into written content to enhance discoverability. Qualifications: Bachelor's degree in Marketing or a related field. 5+ years of professional copywriting experience Bilingual proficiency in English and Spanish, with excellent writing and editing skills in both languages. Proficiency in SEO and content optimization techniques. Strong portfolio showcasing diverse content types and writing styles. Excellent project management and organizational skills. Detail-oriented with a commitment to delivering high-quality content.

RingOS Billing and Payment Application   We’re looking for a detail-oriented and customer-focused Billing Support Representative to assist our valued partners in effectively using the RingOS billing and payment platform. RingOS enables our UCaaS partners to easily create invoices and collect payments from their customers, ensuring accurate and seamless billing. As a Billing Support Representative, you’ll play a key role in helping partners understand and use this essential tool, contributing to their business success.   Key Responsibilities:   - Respond to a variety of partner inquiries and support requests related to account setup, billing processes, and product invoicing. - Provide high-quality support through phone, chat, and ticketing systems, ensuring a positive experience for our partners. - Assist with the onboarding and setup of new partner accounts within the RingOS system. - Address partner questions about billing charges, both for their accounts and their customers records. - Process payments, troubleshoot payment-related issues, and help partners resolve discrepancies. - Collaborate with other departments to streamline billing operations and deliver a consistent, effective experience. - Guide partners on running reports and using platform features for effective billing management. - Actively participate in weekly team meetings to share insights and improve support processes. - Meet departmental SLA and KPI targets, contributing to the overall success of the support team.   Qualifications:   - Excellent attention to detail with a strong commitment to customer satisfaction. - Ability to handle multiple tasks and work well under pressure. - Strong organizational and time-management skills with the ability to work independently and as part of a team. - Previous experience in billing, accounts receivable, or customer service is highly valued. - Proficiency in Microsoft Office and general comfort with technology and billing systems. - Strong communication skills, both verbal and written, to effectively assist partners. - Basic mathematics skills are preferred for accurate billing and troubleshooting.   If you’re a problem-solver who thrives on helping others and are excited to support partners in building their businesses, we’d love to have you join our team!

Área: Finanzas/Administración Reporta a: CFO Personas a cargo: No tiene Formación: Contador público, licenciatura en administración (Recibido - excluyente) Experiencia: En puestos similares con tareas de compras y administrativas/contables Misión del puesto: Gestionar y ejecutar tareas del área de compras y administrativas/contables Compensación en Pesos Argentinos a dólar oficial con relación de dependencia. Conocimientos y habilidades deseadas:  Excel: tablas dinámicas y formulas intermedias para consolidación de archivos e información  Trabajo en equipo tanto con miembros de la compañía como con clientes y proveedores  Capacidad analítica y de resolución de problemas  Adaptabilidad, priorizar tareas y manejo de tareas múltiples  Conocimiento con sistemas de gestión (ERP)  Ingles escrito y oral avanzado  Negociación con proveedores FUNCIONES DEL PUESTO: COMPRAS  Solicitud de distintas cotizaciones y comparativas de precios: negociación en base a volúmenes, condiciones de pago y tiempos de entrega en compras nacionales.  Búsqueda de nuevos proveedores nacionales para los distintos insumos.  Armado de línea critica de necesidad de insumos: seguimiento de abastecimiento para garantizar la producción en los tiempos acordados.  Proveedores del exterior: armado de documentación para presentar los pagos y rendiciones  Envío de Órdenes de Compra y seguimiento de las entregas  Coordinación de logística de entregas PROVEEDORES  Solicitud de estados de cuenta  Carga en el sistema de las facturas de proveedores TESORERIA  Programación de pagos en Bancos > multi operación con distintos bancos  Generación de Orden de Pago en el sistema y aplicación FACTURACION  Armado y confección de facturas según los requerimientos del cliente en el sistema  Cálculo de diferencia de TC  Carga en los portales o envío a las casillas de clientes COBRANZAS  Reclamo de fechas de pagos con los estados de cuenta  Conciliación de cuentas corrientes  Informe de cobranzas de las distintas unidades de negocio  Armado de órdenes de pago y aplicaciones en el sistema BANCOS  Conciliaciones bancarias tanto de extractos como de resúmenes de tarjeta CONTABILIDAD  Control y análisis de cuentas contables  Prebalance con supervisión del estudio contable