Full Stack Cloud Engineer

Buscamos 3 (tres) Ingenieros en Soporte de IT para integrarse a nuestro equipo de servicio. Este rol estará enfocado en brindar soporte técnico en sitio, colaborando estrechamente con el equipo para asegurar el buen funcionamiento de los sistemas y la resolución de problemas tecnológicos. Las posiciones estarán ubicadas en dos zonas: dos en la zona sur (cerca del aeropuerto) y una en la zona norte de México. Responsabilidades: Proveer soporte técnico en sitio a los usuarios en las distintas ubicaciones asignadas. Diagnosticar y resolver problemas relacionados con equipos de hardware, software y redes. Brindar asistencia en la instalación, configuración y mantenimiento de equipos y sistemas. Realizar tareas de mantenimiento preventivo y correctivo de equipos tecnológicos. Colaborar estrechamente con el equipo para garantizar la continuidad del servicio. Brindar soporte a la célula de servicio, asegurando que los problemas técnicos sean resueltos de manera eficiente y oportuna. Mantener una actitud de servicio constante, enfocado en la satisfacción del usuario final. Reportar problemas técnicos y posibles mejoras en los sistemas. Requisitos: Experiencia previa en soporte técnico IT (no se requiere experiencia en inglés). Actitud de servicio y capacidad de aprendizaje. Capacidad para resolver problemas técnicos de manera eficaz y rápida. Disponibilidad para trabajar de manera presencial en las zonas asignadas (zona sur y zona norte de México). Actitud proactiva y responsable. Conocimiento en soporte de hardware, software y redes (deseable pero no excluyente). Capacidad de trabajo en equipo y comunicación efectiva. Condiciones: Contrato indefinido. Presupuesto mensual de $10,000 a $12,000 pesos mexicanos. Este puesto es parte de una célula de servicio, donde el equipo dará apoyo a la persona en terreno (sin requerir desplazamientos a campo). Competencias: Enfoque al servicio al cliente. Capacidad de aprendizaje rápido y adaptabilidad. Trabajo en equipo y colaboración. Resolución de problemas y toma de decisiones.

Web Product Analyst Position We’re looking for a passionate and meticulous Web Product Analyst to join our team. If you're someone who lives and breathes customer experience, thrives in a fast-paced environment, and loves diving deep into the smallest details to improve products, we want you! Our ideal candidate will be obsessed with understanding our users, implementing gamification techniques, and constantly iterating on the product to make it better—again and again. Key Responsibilities Product Optimization: Dive into product details, identify bottlenecks, and suggest targeted improvements to drive growth, retention, and engagement. Data Analysis: Gather and analyze data from various sources (user behavior, customer feedback, market trends) to drive decisions and validate improvements. UX Focus: Analyze and propose innovative ways to enhance user engagement through UX techniques. * Customer Obsession: Act as the voice of the customer, using data and user insights to guide product decisions and continuously improve user experience. Continuous Feedback: Establish feedback loops with customers, users, and internal teams to iterate and improve the product on an ongoing basis. Collaboration: Work closely with product managers, UX/UI designers, engineers, and other stakeholders to ensure the product evolves in the right direction. Detail-Oriented Approach: Ensure all product decisions are backed by thorough research, analysis, and attention to the smallest details. Skills & Qualifications Proven experience in product analysis or a similar role in a fast-paced and tech-driven environment. Strong understanding of customer-centric design, and UX best practices. Excellent analytical skills with the ability to make data-driven decisions. Detail-oriented with an obsessive commitment to quality and continuous improvement. Fast learner, capable of quickly adapting to new tools, technologies, and industry trends. Ability to communicate insights clearly and effectively to stakeholders at all levels. Experience with data analysis tools (e.g., Excel, SQL, Google Analytics) and prototyping tools (e.g., Figma).

Type: Full-time Location: Hybrid (CABA, Microcentro area) – Only 2 days in the office Responsibilities: Develop applications using Java and Spring Boot. Design and deploy microservices with Kubernetes and Docker. Manage SQL databases, focusing on PostgreSQL. Implement and manage transactions and concurrency in distributed microservices applications. Execute unit and integration tests to ensure code quality. Collaborate with cross-functional teams to create scalable and innovative solutions. Requirements: +4 years of experience in Java development Proficiency in Spring Boot and experience with microservices in Kubernetes and Docker. Advanced expertise in PostgreSQL and testing (unit and integration). Strong understanding of transactions and microservices. Experience with clean architectures (e.g., Hexagonal) – Preferred. Knowledge of Agile methodologies. Immediate availability. Experience in startups or fintech is a plus. Key Skills: Communication: Strong communication skills with multidisciplinary teams. Autonomy: Ability to work independently and manage tasks proactively. Results-Oriented: Focused on achieving and exceeding objectives. Collaboration: Strong teamwork skills and ability to provide effective solutions. Proactivity: Always seeking new ideas to improve processes and optimize results.