Product Support Specialist

Company Overview: We are looking for a highly skilled PR professional or agency to lead media relations and strategic communications for a personal brand and a transformational program designed to empower individuals through self-exploration. Based in Miami, with a significant Latin audience, the goal is to expand visibility across key Hispanic markets in the US and Latin America through media placements, interviews, and collaborations. Position Overview: The ideal candidate will be responsible for developing and executing PR strategies that resonate with Hispanic audiences in diverse media channels. With a focus on storytelling and personal development, this role will drive media coverage and amplify visibility for both the individual brand and its program, securing features in podcasts, TV, and print media targeting the Hispanic community. Key Responsibilities: Develop and implement strategic PR campaigns tailored for Hispanic markets in the US and Latin America. Craft compelling storylines and pitch them to media outlets, including TV, podcasts, radio, and digital platforms. Build and nurture relationships with key media contacts, including journalists, editors, and podcast hosts. Prepare bilingual press releases, media kits, and other promotional content. Track and report on media coverage, offering insights to the internal team and optimizing campaign strategies. Collaborate with internal stakeholders to align PR efforts with broader brand goals. Stay updated on cultural trends and emerging platforms relevant to Hispanic audiences. Qualifications: Bachelor’s degree in Communications, PR, Journalism, or a related field. At least 4 years of experience in PR, with a focus on the Hispanic market preferred. Demonstrated success in securing media placements within Hispanic and multicultural outlets. Strong bilingual (English/Spanish) communication skills. Deep understanding of Hispanic culture, media preferences, and consumption habits. Familiarity with media tracking and PR tools such as MuckRack or Meltwater is a plus. Ability to manage multiple priorities in a fast-paced environment. Location: Remote position, with a preference for candidates with media connections in Miami or other key Hispanic hubs in the US and Latin America.

Key Account Manager (Sales & Retention) We are looking for a dynamic Key Account Manager to drive sales and retention strategies for our key clients. This role is crucial for maintaining strong relationships and ensuring client satisfaction. Key Responsibilities Build strong relationships with clients to boost client retention and activation. Manage a portfolio of key accounts to foster relationships and drive sales growth. Identify opportunities for upselling and cross-selling to enhance client retention. Develop and implement strategic account plans to meet client needs and business goals. Conduct regular client reviews to assess performance and address any issues promptly. Collaborate with internal teams to ensure high-quality service delivery and alignment with client needs. Requirements Be a follow-up master. Proven experience in account management or sales roles. Strong negotiation and communication skills. Excellent problem-solving abilities. Ability to work independently and as part of a team. Bachelor’s degree in Business, Marketing, or a related field is preferred. Benefits Base salary + Commissions Paid Time Off Unlimited health days Remote Work Join us to make a significant impact on our client relationships and help drive our business growth!

Exciting Opportunity: 360° Marketer Are you a passionate and creative individual looking to make an impact in the world of marketing? We are currently seeking a dynamic 360° Marketer to join our innovative team. Key Responsibilities Develop comprehensive marketing strategies that encompass all aspects of the marketing mix. Execute integrated marketing campaigns across multiple channels, including digital, social media, and traditional. Analyze market trends and customer behaviors to identify opportunities for growth and engagement. Collaborate with cross-functional teams to ensure consistency and alignment of messaging and branding. Measure and report on the performance of marketing initiatives, using data to drive continuous improvement. Requirements Proven experience in creating and implementing successful marketing campaigns. Strong analytical skills with the ability to interpret data and metrics. Excellent communication and interpersonal skills. In-depth knowledge of digital marketing platforms and tools. Ability to multitask and prioritize in a fast-paced environment.