eCommerce Community Support Specialist

Position Overview We are seeking a skilled Google Cloud Engineer with 3+ years of experience to join our engineering team. The ideal candidate will have strong expertise in Google Cloud Platform services, web UI development, and modern development practices. Required Qualifications: Experience 5+ years of professional software engineering experience Proven track record working with Google Cloud Platform (GCP) in production environments Experience at established technology companies or high-growth startups Technical Skills Google Cloud Platform: Firebase (Authentication, Firestore, Hosting, etc.) Cloud Functions (serverless computing) Cloud Tasks (asynchronous task execution) Additional GCP services (Cloud Run, App Engine, Cloud Storage, etc.) Web Development: Strong web UI development skills with React Experience building responsive, scalable web applications Modern JavaScript/TypeScript frameworks Component-based architecture and state management Development Practices: Version control with GitHub CI/CD pipeline design and implementation Automated testing and deployment Infrastructure as Code principles Agile Methodology: Experience working in Scrum environments Sprint planning, daily standups, retrospectives Collaborative team development Preferred Qualifications Highly Desired LLM Implementation Experience: Hands-on experience deploying and integrating Large Language Models or NN in cloud environments Experience with AI/ML services (Vertex AI, Cloud AI Platform) API integration with LLM providers (OpenAI, Anthropic, Google AI) RAG (Retrieval-Augmented Generation) implementations Prompt engineering and optimization Vector databases and embeddings Additional Preferred Skills Experience with Terraform or other IaC tools Knowledge of Docker and Kubernetes Monitoring and logging (Cloud Logging, Cloud Monitoring) Security best practices for cloud applications Performance optimization and cost management Key Responsibilities Design, develop, and maintain cloud-based applications using Google Cloud Platform Build and optimize web user interfaces with modern frameworks Implement and manage serverless functions and background task processing Develop and maintain CI/CD pipelines for automated testing and deployment Collaborate with cross-functional teams in an Agile/Scrum environment Integrate and deploy LLM-powered features into production applications Ensure code quality, security, and scalability best practices Participate in code reviews and technical design discussions Monitor application performance and troubleshoot production issues What We're Looking For We want someone who: Has a strong foundation in cloud architecture and best practices Can write clean, maintainable, and well-tested code Thrives in collaborative, agile team environments Stays current with emerging technologies, especially in AI/ML Takes ownership of features from design through deployment Can communicate technical concepts clearly to both technical and non-technical stakeholders Nice to Have Open source contributions Experience with other cloud platforms (AWS, Azure) Background in microservices architecture Experience with real-time data processing Familiarity with BigQuery for data analytics Previous experience in digital health or AI companies

Sobre la Empresa Company es una startup tecnológica, integrada por un equipo apasionado por transformar el futuro del agro. Desde sus inicios, la empresa ha construido una cultura sólida basada en la colaboración, la curiosidad y la mejora continua. Las personas están en el centro de todo lo que hacemos: nos importa su bienestar, celebramos los logros en equipo y valoramos la diversidad como motor de crecimiento. Nos gustan los desafíos difíciles, asumimos la responsabilidad de nuestras acciones y priorizamos las relaciones de largo plazo. Se vive una cultura ágil y humana, donde la innovación no es un objetivo, sino una forma de trabajo. Aquí buscamos gente con actitud, ganas de aprender y el deseo de dejar huella en una organización que impulsa la sostenibilidad, la tecnología y la conexión entre campo y datos. Sobre la Posición Buscamos un/a Account Executive (AE) con mentalidad hunter y farmer para integrarse al equipo comercial. Será responsable de impulsar nuevas oportunidades de negocio, fortalecer relaciones con clientes existentes y contribuir activamente al crecimiento de la base de clientes. Esta posición combina prospección, gestión de cuentas y acompañamiento estratégico, ideal para perfiles con actitud emprendedora, orientación a resultados y pasión por el mundo AgTech. El/la AE comenzará gestionando una cartera de clientes en expansión, con alto potencial de crecimiento, y trabajará directamente con el Líder de Ventas. Misión de la Posición El Account Executive es responsable de la comercialización de los productos de la empresa, abarcando todo el ciclo de venta: desde la identificación de prospectos hasta el cierre y renovación de contratos. Su misión es desarrollar clientes potenciales, generar relaciones de valor y asegurar la retención y expansión de las cuentas dentro de su cartera. Responsabilidades Identificar, contactar y desarrollar nuevas oportunidades comerciales. Conocer en profundidad los productos y servicios para cada tipo de cliente. Entender el mercado y la competencia (momentos de venta y de compra). Gestionar y hacer crecer una cartera de clientes, promoviendo la retención y el upselling. Realizar presentaciones comerciales y técnico-comerciales. Colaborar con los equipos de marketing, producto y customer success para maximizar resultados. Brindar retroalimentación sobre procesos, producto y propuesta de valor. Buscar la mayor eficiencia comercial y contribuir a la mejora continua. Lo que Buscamos Formación: Ingeniero/a Agrónomo/a o carrera afín. Experiencia en ventas y atención a clientes. Perfil comercial con capacidad de negociación. Disponibilidad para viajar. Requisitos deseables: Residencia en CABA o alrededores. Presencial 3x por semana si estás en CABA. Experiencia en empresas AgTech o en gestión de agricultura digital / agricultura de precisión. Experiencia en uso de CRMs y herramientas de prospección. Inglés deseable (no excluyente). Qué Ofrecemos Oportunidad de unirte a una empresa consolidada en plena expansión. Cultura ágil, colaborativa y enfocada en resultados. Autonomía y espacio para innovar. Equipo diverso y apasionado por el impacto de la tecnología en la agricultura. Beneficios: Beneficios flexibles: horario flexible, viernes corto en verano, 23 días hábiles de vacaciones, y 1 mes de trabajo desde cualquier parte del mundo al año.

About Company We are a fast-paced startup dedicated to transforming the pharmacy and healthcare landscape. We understand the vital role that seamless communication and effective solutions play in enhancing patient care, and we are committed to delivering innovative products that meet the needs of healthcare providers and pharmacies. The Role As a Fullstack Engineer, you’ll play a key role in building and scaling the Company’s core platform. You’ll work closely with the Product and Engineering teams to enhance the app’s performance, optimize the backend, and improve the overall user experience. This role is ideal for engineers with a strong product mindset, who thrive in fast-paced startup environments and love to take ownership from idea to delivery. Responsibilities Design, develop, and maintain full-stack web applications using TypeScript, Nest.js, Next.js, and GraphQL. Ensure code quality through peer reviews, automated testing, and adherence to best practices. Collaborate cross-functionally with product, design, and data teams to deliver new features and optimize existing ones. Proactively identify areas for improvement and suggest solutions that enhance system performance and user experience. Work autonomously while staying aligned with broader product and engineering goals. Tech Stack Languages & Frameworks: TypeScript, Nest.js, Next.js, GraphQL Cloud: AWS or Azure Architecture: Fullstack – balanced focus between front-end and back-end Data: Work closely with databases and optimize data flow for better access and performance What We’re Looking For 4+ years of experience in fullstack development, ideally within startup or product-driven environments. Strong knowledge of TypeScript, Nest.js, Next.js, GraphQL, and cloud platforms (AWS or Azure). Product-oriented mindset and the ability to think beyond the code — understanding the “why” behind each feature. Self-starter with strong communication skills and a proactive, ownership-driven attitude. Comfort working in an agile, fast-moving environment with a high level of autonomy. Fluent English (B2+ level). Accents are perfectly fine — what matters is clarity and collaboration. You’ll Fit Right In If You Are curious, resourceful, and thrive on solving problems. Enjoy working directly with product leaders and contributing ideas. Like having creative freedom — your manager won’t say “no” easily, but will expect ownership and initiative. Can handle multiple priorities and remain calm under pressure (the team is small and collaborative). What Company Offers Opportunity to join a high-impact startup with global reach. Real ownership and freedom to innovate. Collaboration with talented peers in an international environment. Support for your professional growth and continued learning. Equity participation — Company believes in sharing success with those who help build it. Working Hours 09:00 to 18:00 (time according to your location) – Company is based in Austin, TX Success in This Role Looks Like Improving backend performance and overall system optimization. Reducing friction in the app (fewer clicks, smoother navigation). Increasing delivery speed and quality through well-structured code. Building trust with the team and becoming a key technical voice in decision-making.