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Customer Success Engineer
26/07/2025
Programming & Tech
Full time
Remote
Mid level
2240 to 3200 USD
Full-time (40h/week), Remote About Us We are a technology company on a mission to transform how organizations use data. We believe that for businesses to lead their industries, they must effectively harness their data. Our innovative, AI-powered analytics platform was built to make data-driven insights universally accessible, eliminating the need for complex infrastructure or large specialist teams. We empower non-technical users to connect to hundreds of data sources, ask questions in plain English, and get immediate, actionable insights. By unifying disparate data and enabling easy collaboration, we help businesses make faster, smarter decisions and turn their data into a pivotal competitive advantage. About the role We are seeking a Customer Success Engineer to handle customer-specific technical implementations and platform work. This is a crucial, forward-facing technical role designed to support our customers by addressing their unique account issues and technical needs, complementing our existing data team. This position will report directly to the CTO and work closely with internal stakeholders like the Product Manager and the Customer Success team. The primary focus will be on technical execution, with the potential for limited direct client communication via email or tickets. You will be instrumental in ensuring our customers are successfully onboarded and supported, directly impacting their success and our company's growth. Key responsibilities: Configure, debug, and manage ETL pipelines for new customer implementations. Build and maintain custom Airbyte connectors (Python or low-code/no-code) to meet specific customer data integration needs. Troubleshoot and resolve issues with Fivetran connectors. Provide AWS infrastructure support for customer environments, particularly managing S3 and IAM roles for secure data transfer Handle API integration work for customer accounts. Collaborate with and support our existing data team contractors. Utilize AI tools to debug SQL queries and troubleshoot various technical issues. Perform data quality assurance and validation to ensure data integrity. Set up customized BI dashboards for customer accounts within our platform. Review user LLM session logs to diagnose issues with our RAG pipeline and create detailed tickets for the engineering team. Requirements: Mid-level or higher engineering experience with a strong background in data engineering and ETL processes. Proficiency with Fivetran, Airbyte or equivalent ETL tools. Proficiency with AWS, specifically S3 and IAM roles. Solid experience with API integration, and debugging. Basic to advanced SQL proficiency for debugging and data validation. Proven ability to work independently and take ownership of customer-facing technical issues. Comfortable debugging issues throughout a data platform stack (from front-end to database and infrastructure) and writing clear, actionable bug tickets for the development team. Tools: Cloud: AWS (S3, IAM) Data Tools: Fivetran, Redshift, pgVector/Postgres, Metabase Languages: Ruby, Python Frontend: React (experience is helpful) Authentication: Keycloak AI: OpenAI, Anthropic Project Management: Trello Nice to have: Familiarity with AI/LLM tools and debugging (or enthusiasm to learn) Existing Airbyte/Fivetran/general ETL connector development experience Familiarity with data transformation tools and data modeling (eg. dbt) More advanced SQL and data analysis skills We would want at least 4 hours of overlap in the morning (9AM-1PM) as we have people in other timezones where the morning makes sense. Ideally would be US hours overlap (9AM-6PM or thereabouts) as reactive issues can come in from clients throughout the day.
Senior Frontend Engineer (React / Redux / GraphQL)
25/07/2025
Programming & Tech
Full time
Remote
Senior level
1600 to 2000 USD
About the Role We are seeking a Senior Frontend Engineer with a strong background in building SaaS applications and data-rich user interfaces. In this role, you will lead the development of performant, maintainable, and visually intuitive web applications. You’ll collaborate closely with product managers, designers, and backend engineers to create analytical dashboards, data visualizations, and user experiences that empower our users to make informed decisions. Responsibilities Architect and develop complex frontend features using React and Redux Design and maintain a modular component library using Storybook Integrate and manage dynamic data through GraphQL APIs (e.g., Apollo Client) Build intuitive, high-performance analytical dashboards and data visualizations (e.g., charts, tables, KPIs) Collaborate with design and product teams to translate complex requirements into seamless user experiences Drive frontend best practices around performance, testing, maintainability, and accessibility Conduct code reviews, mentor team members, and contribute to a strong engineering culture Optimize user interfaces for speed, scalability, and cross-browser compatibility Qualifications 5+ years of professional experience in frontend development Proven experience building SaaS applications with complex UI requirements Deep expertise in React.js and Redux Solid experience with GraphQL and modern state/data management patterns Strong understanding of building analytical dashboards, including experience with charting libraries (e.g., Recharts, D3, Chart.js, Highcharts) Proficiency in modern JavaScript (ES6+), HTML5, and CSS3 Experience with frontend testing tools and frameworks (Jest, Testing Library, Cypress, etc.) Excellent communication and collaboration skills Nice to Have Experience with TypeScript Hands-on proficiency with Storybook and component-driven development Background in data-heavy domains such as analytics, BI, or financial dashboards Experience building or contributing to design systems Familiarity with CI/CD pipelines and modern build tools (Webpack, Vite, etc.)
Full Stack Engineer
24/07/2025
Programming & Tech
Full time
Remote
Mid level
2400 to 2800 USD
About Us Is first AI-powered assistant for sustainability teams at consumer brands. We helps brands with tracing their supply chains, communicate their efforts to consumers, stay compliant with regulations like the EU Digital Product Passport, and stop wasting time on manual work. We’re pre-seed and working with early pilot brands. This is a ground-floor opportunity to join a fast-moving, mission-driven startup and help build a product with real-world impact. If you’re excited to co-build a mission-driven product from the ground up, shape real decisions, and earn meaningful ownership, this is the kind of experience that defines careers. About the Role You’ll work directly with the CEO to design and ship the first version of the product, integrate LLMs for automated workflows, and co-create a platform that helps sustainability teams actually move the needle. This role is ideal for someone who wants to have a positive impact in the world, work directly with really cool customers, build a product from scratch, and take full ownership over the technology and its direction. What You’ll Do Build and iterate on core platform and AI agent Own development across the stack: Lead architecture and backend decisions (Node, Postgres, Supabase) Supercharge our users’ interactions with the web (React) Unleash the power of AI for our customers (OpenAI, MCP, RAG) Evangelize agents coding tools like Cursor or Claude Code to multiply engineering impact Talk to users, gather feedback, and prototype quickly Lay the foundation for a high performing engineering organization ready to scale with the business, including culture, CI/CD, version control, and SDLC process Help shape product strategy and grow the engineering team What We’re Looking For 3+ years of full-stack development experience Strong background in modern full stack development. Our stack is DynamoDB, AWS, React, Redux, OpenAI, and Python (but this can be changed) Demonstrable experience with LLMs, agent frameworks, or workflow automation Excited about building something that drives impact in sustainability Comfortable working in ambiguity and iterating quickly, in a startup environment Clear communicator who’s proactive and self-directed Hungry to grow and ready to own a big piece of something early What You’ll Get A say in product, strategy, and company direction Experience building a real AI product in a high-impact industry A chance to work closely with brands that are shaping the future of sustainable fashion Room to lead, experiment, and make things happen