Customer Success Manager with CRM and API Expertise

Location: Remote (EST Time Zone) - LATAM Language: Advanced English only Employment Type: Full-time About the Role: We looking for a personable and charismatic entry-level Influencer Manager to join our team. This is a great opportunity for fresh graduates or those just starting their careers. You’ll focus on connecting with creators and helping campaigns run smoothly. No prior experience is required, enthusiasm and a people-first attitude are what matter most! Key Responsibilities: Source creators directly and build strong relationships. Meet with creators’ managers or agencies if needed. Draft contracts and handle payments. Track analytics and measure campaign effectiveness. Coordinate between creators, researchers, and editors to ensure timely video posting. Lead video calls with creators/managers and convince them to collaborate with us. Qualifications: Personable, charismatic, and confident on video calls. Understanding of short-form content marketing is a plus. Bonus Points: Past experience as a medical tourist. Being a content creator herself and willing to appear on camera occasionally. What We Offer: Full training on all processes — you only need to focus on building relationships with creators. Hands-on experience in influencer marketing and campaign management. Opportunity to grow with a dynamic, fast-growing company. Additional Notes: Work hours aligned with EST time zone. Advanced English required; no other languages needed. This is a junior role, ideal for someone just out of college or in the middle of their studies.

Purpose of the Role Provide comprehensive support to the commercial and project departments, ensuring proper budget control, accurate expense validation, and coordination with national and international suppliers. Additionally, assist in the preparation of commercial proposals and contribute to achieving the company’s strategic objectives. Main Responsibilities Budget Management and Expense Validation Prepare, monitor, and update project budgets. Accurately and promptly validate and reconcile expenses. Maintain an up-to-date record of invoices, receipts, and administrative documents. Commercial Support and Proposal Assistance Collaborate in drafting, structuring, and presenting commercial proposals. Prepare documents, presentations, and reports for clients and strategic partners. Ensure information consistency and the quality of deliverables. Supplier and International Partner Management Contact and negotiate with suppliers across different countries. Coordinate quotes, delivery times, and service conditions. Maintain trusted relationships to ensure cost, quality, and timeline compliance. General Commercial Support Keep the client, supplier, and project databases updated. Provide logistical and administrative support for the commercial team’s activities. Participate in internal and external meetings, taking minutes or follow-up reports. Job Requirements Education: Technical or professional degree in Business Administration, International Business, Commerce, or related fields. Experience: Minimum of 2 years in commercial, administrative, or project roles, preferably with experience managing budgets and international suppliers. Languages: Intermediate to advanced English (essential for supplier communication). Technical Skills: Proficiency in Excel (pivot tables, expense tracking, reporting). Proficient with office software (Word, PowerPoint). Experience with project management software or ERP systems is a plus. Key Competencies Strong organizational skills and attention to detail. Results-oriented with the ability to meet deadlines. Excellent oral and written communication skills. Negotiation skills and intercultural relationship management. Proactive attitude and willingness to learn. Teamwork and cross-functional support.

We are seeking a highly skilled and organized individual to join our team as a Production Manager. This role requires exceptional organizational and management skills, as well as a hands-on approach to effectively manage vendors, service providers, and oversee the execution of events. The ideal candidate should have relevant industry experience and be based in Bermuda. The idea is for he or she to be our Boots on the Ground. Strong English language skills, excellent communication abilities, and a proactive attitude are essential for success in this position. - Take ownership of the end-to-end production management process, ensuring smooth execution of all projects within the allocated timeline and budget. - Identify, negotiate, and manage relationships with vendors and service providers, ensuring the availability of required resources and securing competitive pricing. - Oversee the planning, coordination, and execution of events, both onsite and offsite, to ensure seamless operations and exceptional attendee experiences. - Develop and monitor project budgets, closely tracking expenses, and implementing cost-saving measures without compromising quality. - Stay up-to-date with industry trends, new technologies, and best practices to provide innovative solutions and maintain a competitive edge. - Foster strong working relationships with internal stakeholders, clients, and partners, ensuring effective communication and collaboration throughout the production process. - Identify potential bottlenecks, troubleshoot issues, and implement timely and effective solutions to maintain project momentum and meet deadlines. - Effectively communicate with clients, team members, and stakeholders to ensure clear expectations and seamless execution