Customer Solutions Architect (Marketing Analytics) Location: Remote, Eastern Time Zone Department: Sales Our AI-powered analytics platform effortlessly and securely turns all company data into actionable insights—so every employee can visualize, understand, and act–all for less cost and time than traditional data management. We’re people first and are nothing without our team. So, we’re hell bent on creating the best possible environment for our team to thrive. We hire the most brilliant people and ensure everyone has ample opportunity for growth. We’re a startup for grown ups and are deeply rooted in the idea that life comes first, and good work will follow. Our team of data strategists, engineers, analysts, and scientists are experts focused on one thing — helping our clients quickly and easily access their data in a meaningful way with one simple software tool. If you’re looking to join a fast-paced, growing company leveraging AI to solve real enterprise challenges, we might be right up your alley. As a Employee you: Are a driver, not a passenger, and are looking to make a real impact leveraging emerging technology Thrive in a fast-paced, highly-iterative, and collaborative workplace where you can take ownership of your work and contribute to the success of others Are adept at absorbing a brief, asking thoughtful questions, and initiating and executing an effective plan to achieve success in your work Value feedback as a fundamental component of your growth Can work against tight timelines while acting thoughtfully towards both the team and the clients Are ambitious, take initiative Are passionate about keeping up to date with the newest technologies, including AI, to provide our clients the easiest and most accurate way to access the transformative power of their data Always seek out ways to optimize processes, work smarter, and increase efficiencies Optimize resources in a way that generates successful outcomes Your Impact: As a Solutions Architect, you'll play a pivotal role in bridging the gap between our cutting-edge, AI-powered, analytics platform and our clients' business needs. You'll leverage your deep understanding of marketing analytics, data analysis, and software solutions to architect and present customized solutions that drive customer success. Your expertise will not only help in securing new business but also in ensuring client satisfaction and maximizing the value of our platform. What Success Looks Like: Solution Design and Implementation: Architect, design, and implement tailored solutions for our clients, ensuring alignment with their business and marketing goals and data strategies. Translate complex technical features into clear, accurate & business-oriented benefits. Client Engagement: Understand client requirements and deliver compelling product trials and presentations that meet their business needs. Serve as the solutions expert and technical advisor during the sales and trial process. Technical Consultation: Provide consultation on best practices in marketing analytics, data integration, and campaign optimization. Help clients understand how to leverage our platform for maximum impact. Cross-functional Collaboration: Collaborate with product, engineering, and leadership teams to relay client feedback and contribute to the product development roadmap. Ensure our solutions meet and exceed client expectations. Ongoing Strategic Support: Develop and deliver needed materials & training to clients and provide ongoing strategic support and guidance to ensure client satisfaction, retention and growth. Market Intelligence: Stay abreast of industry trends, competitive landscape, and emerging technologies in marketing analytics. Utilize insights to inform solution development and strategic planning. What You Bring to the Table: Experience in Business Intelligence, Marketing Analytics, or Data Analytics 3+ years of experience within a SaaS, business intelligence, or marketing analytics startup. Must be comfortable in writing and interpreting SQL code with an emphasis on PostgreSQL. Familiarity with the basics of data pipeline processing (ETL, ELT, etc.) including a basic understanding of existing platforms: FiveTran, Stitch, Airbyte. Strong technical proficiency with marketing analytics platforms, CRM systems, and data visualization tools. Excellent presentation and communication skills, with the ability to translate technical concepts into business benefits. Proven track record of developing and implementing successful solutions for clients. Ability to work collaboratively across teams and with clients at all levels. Strong problem-solving skills and the ability to work in a dynamic, fast-paced environment. EEO Statement We are conspiring to design a better world and we believe this goal can only be advanced by a team that is committed to diversity, represents different cultures, perspectives and backgrounds and prioritizes inclusivity as a pillar of our company culture. We are an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Industry Business Intelligence Platforms Employment Type Full-time
Who We Are We are a fast-growing startup specializing in retail media optimization and programmatic advertising. Our team combines expertise in e-commerce, AdTech, and data analytics to develop innovative advertising strategies and drive measurable results for our clients. Overview The Programmatic Advertising Senior Strategist (Retail Media) is a seasoned, data-driven professional responsible for developing and executing strategic programmatic advertising initiatives within the retail media ecosystem. This role is crucial in designing and scaling high-performance strategies, creating full-funnel commerce solutions, and delivering measurable results for clients. The Senior Strategist will leverage expertise in platforms such as Amazon DSP, The Trade Desk, advanced measurement tools, and the broader retail media landscape to execute solutions aligned with client business objectives. Acting as a key strategic partner for clients, internal teams, and retail media platforms, this role will be instrumental in shaping the future of programmatic advertising within the company. Requirements 5-7 years of experience in programmatic advertising, including at least 2-3 years managing programmatic retail media (onsite or offsite) across the full campaign lifecycle (strategy and activation). 5+ years in a client-facing role, preferably managing small to mid-sized brands. Strong analytical skills and experience with business intelligence (BI) or data analytics tools to drive data-informed decisions. Deep understanding of Demand-Side Platforms (DSPs), including both retailer-native (Amazon DSP, Walmart) and non-retailer-specific platforms (The Trade Desk, Criteo Commerce Max). Proven experience managing various programmatic channels (Display, Video - STV/OTT, Audio, Native, DOOH) and deploying them strategically to achieve client KPIs. Expertise in Amazon Marketing Cloud for audience insights and reporting. Ability to connect full-funnel marketing efforts (search and display) to retailer-specific sales goals and performance. Familiarity with commerce platforms and reporting tools such as Amazon, Walmart Connect, Target-Roundel, Kroger Precision Marketing, Instacart Ads, and others. Strong critical thinking and problem-solving skills, with demonstrated ability to work independently. Excellent verbal and written communication skills, with a proven ability to present and sell ideas effectively to clients and internal teams. Ability to manage multiple projects simultaneously and work under tight deadlines. A strong desire to work in a fast-evolving industry that presents new challenges and opportunities. Skilled in packaging, positioning, and selling new concepts and opportunities. Strategic thinker with adaptability and a data-driven approach to optimization. Fluency in English (both spoken and written). Responsibilities Play a key role within the fast-growing programmatic advertising team, refining processes and structures to support ongoing success. Lead the development, execution, and optimization of programmatic display and video campaigns on platforms like Amazon DSP and The Trade Desk. Design full-funnel commerce strategies for planning and activating programmatic campaigns, collaborating with retail search teams for seamless integration. Utilize Amazon Marketing Cloud (AMC) to activate custom audiences and implement advanced programmatic strategies. Manage regular client communications to review programmatic performance, analyze business trends, and identify growth opportunities across channels. Provide programmatic input for annual media planning, ensuring alignment with a comprehensive marketing strategy. Continuously identify opportunities to improve client business performance through innovative, data-driven solutions. Build strong relationships with programmatic and retail partners, collaborating on new strategies to drive client success. Lead programmatic updates during integrated reporting sessions, such as QBRs and annual planning meetings. Guide account strategy development, including budget planning, KPI setting, audience testing, and industry trend analysis. Drive new business development and client expansion opportunities. Leverage reporting, analytics, and competitive analysis tools to refine strategies and achieve measurable results. Contribute to the success of small- and mid-sized client businesses by delivering innovative programmatic solutions in a fast-paced, dynamic environment. Provide feedback on product development and user experience based on insights gathered from client interactions and campaign performance. This role requires a highly motivated individual who thrives in a fast-growing environment, where experience, proactivity, and problem-solving skills will be key to success.
As a Customer Success Manager at our startup, you will play a key role in ensuring the satisfaction and success of our clients. You will be responsible for managing key relationships, solving problems effectively, and ensuring our clients get the most value from our platform. We are looking for someone creative, organized, and methodical, with a strong drive for growth and excellent communication skills in English. Responsibilities: Manage relationships with key clients to ensure their satisfaction and retention. Proactively resolve client issues and concerns in a timely and effective manner. Guide clients on the effective use of our platform and propose creative solutions to meet their needs. Keep detailed records of client interactions and account updates. Collaborate closely with internal teams to ensure a seamless customer experience. Identify upsell opportunities and negotiate contract renewals. Actively participate in the continuous improvement of our processes and products based on client feedback. Requirements: Previous experience in Customer Success or similar roles in startups or tech companies. Proven problem-solving skills and ability to handle challenging situations with calm and professionalism. Attention to detail and ability to work in an organized and methodical manner. Strong verbal and written communication skills in English. Proven ability to negotiate and close deals. Passion for personal and professional growth, with a sales-oriented mindset and a results-driven approach. Benefits: Opportunity for growth and professional development in a growing startup. Dynamic and collaborative work environment. Salary: fixed base plus commission
About Us: We’re building a modern media and events platform aimed at empowering multipassionate professionals, particularly women in tech and leadership. Our platform offers AI education and professional development through engaging content, community, and curated experiences, fostering visibility, growth, and innovation. Role Overview: As the Project Marketing Manager, you will lead a dynamic team focused on creating compelling content, running virtual events, and growing our community to drive leads for an AI-powered app currently in development. You will play a pivotal role in shaping our brand’s narrative, ensuring consistency across all channels, and driving strategic initiatives to enhance visibility and engagement. Responsibilities: Lead and manage a creative team including graphic designers, video editors, and brand strategists. Develop and execute marketing strategies to promote content, virtual events, and community engagement. Collaborate closely with content creators to ensure alignment with brand voice and messaging. Oversee the production of multimedia content, including graphics, videos, and written materials. Analyze performance metrics and optimize campaigns to achieve KPIs. Work closely with cross-functional teams to integrate marketing efforts with product development and business objectives. Requirements: Proven experience (X+ years) in project management within media, tech, or education sectors. Strong leadership skills with experience managing creative teams and driving collaborative projects. Excellent communication and organizational skills with the ability to work effectively across remote teams. Familiarity with AI, tech, or professional development content preferred. Ability to thrive in a fast-paced startup environment, adaptable to evolving priorities and challenges. Location: Remote; candidates within US/LATAM time zones preferred. Benefits: Opportunity to shape a growing platform dedicated to empowering professionals. Flexible work hours and remote work options. Competitive compensation package commensurate with experience. If you’re passionate about leveraging media and events to empower professionals in tech and leadership, we’d love to hear from you. Apply now to join our mission-driven team!
We’re looking for a part-time brand strategist who can help shape our creative direction, define content themes, and ensure consistent storytelling across platforms. What You'll Do Define and document brand tone, style, and messaging pillars Plan content series or campaigns around events and product launches Create creative briefs for the design and video team Review assets to ensure brand consistency and alignment Help establish repeatable creative systems and storytelling frameworks Skills & Experience Experience creating or managing creative briefs, content calendars, or brand guides Strong writing, positioning, and content architecture skills Tools: Google Docs, Figma, ClickUp (or adaptable to our stack) Strategic thinker who can collaborate with the team and founder async Bonus: Experience with startups, education, or community-based platforms Availability ~10 hours/month to start Strong English, clear communicator, async collaboration preferred US/LATAM time zones preferred
We are looking for a top-tier professional to join our team as a **Head of Production/Events**. This role demands an exceptional leader with hands-on experience in production management, logistics, event organization, and problem-solving. The ideal candidate is highly detail-oriented, proactive, and a true expert in BTL and event execution. If you're passionate about delivering seamless, high-quality productions and thrive in fast-paced environments, we want to hear from you. ### Key Responsibilities: - Lead the entire production process from planning to execution, ensuring all projects meet timelines and budgetary goals. - Manage and mentor a team of production professionals, fostering a high-performance culture and delivering exceptional results. - Negotiate and oversee relationships with vendors and service providers, securing optimal resources and pricing. - Plan, coordinate, and execute both onsite and offsite events, ensuring every detail contributes to a world-class experience for attendees. - Oversee logistics and ensure smooth operations across all phases of event production. - Monitor and control project budgets, ensuring cost-effectiveness without compromising quality. - Stay ahead of industry trends, applying innovative solutions and best practices to maintain a competitive advantage. - Maintain excellent communication with internal teams, clients, and external partners to ensure aligned goals and flawless execution. - Identify and troubleshoot potential issues, applying effective problem-solving strategies to keep projects on track. ### Qualifications: - Proven experience in production management, specifically within BTL and event environments. - Deep understanding of event logistics, ATL/BTL strategies, and a sharp eye for detail. - Strong leadership skills with a hands-on, problem-solving approach. - Ability to manage complex projects and teams while maintaining a proactive, forward-thinking mindset. - Strong communication skills in English and Spanish. - Availability to travel throughout Latin America, especially to the Caribbean. - Must hold a valid U.S. visa. Details Payment in USD: 2300-2800 USD/m Benefits Remote PTO We are seeking a **superstar** in the world of BTL and events, someone who is highly organized, detail-oriented, and capable of solving challenges with confidence and professionalism. If you’re ready to take on a high-impact role with a company that values innovation and excellence, apply today!
As a Customer Success Specialist at our company, you will be responsible for ensuring customer satisfaction and ongoing success. Your mission will be to build strong relationships with our clients, ensuring they derive maximum value from our platform. This includes regular follow-ups, proactive issue resolution, and optimizing the sales funnel. Additionally, you will play a crucial role in closing additional deals and providing valuable feedback to our internal teams to continuously improve our products and services. Responsibilities: Conduct regular follow-ups with customers to understand their needs and ensure satisfaction. Effectively resolve issues and challenges that arise during customer interactions with our products. Organize and optimize the sales funnel to ensure leads convert into satisfied customers. Close additional deals and upselling opportunities with existing clients. Provide feedback to product and sales teams to continuously enhance customer experience. Support overall initiatives that promote customer success and growth. Requirements: Previous experience in Customer Success, sales, or related roles. Excellent communication and negotiation skills. Demonstrated ability to efficiently solve problems. Organization and attention to detail to manage multiple clients and tasks simultaneously. Customer-oriented with strong relationship-building skills. Proactivity and ability to work autonomously and as part of a team.
About Us We are a rapidly growing two-sided tool where brands connect with creators to launch high-impact marketing campaigns. As we scale, we need a Senior Community & Paid Social Growth Manager who is not just a community leader but a strategic operator—someone who can handle large-scale community organization, optimize paid ad campaigns, and drive creator success. This is not a traditional community manager role. We need someone proactive, process-driven, and strategic who can activate our creator network, optimize ad performance across TikTok, Instagram, YouTube, and Meta, and collaborate cross-functionally to scale our business. What You’ll Do 🛠️ Community & Creator Operations Organize & Activate: Structure and manage our growing creator database, ensuring effective onboarding, categorization, and engagement. Engagement & Communication: Handle high volumes of inbound creator inquiries via email, WhatsApp, and other channels. Data & Process Optimization: Implement tagging systems, automation solutions (e.g., Zapier, Airtable, HubSpot), and scalable workflows to improve creator tracking, communication, and activation. Strategic Growth: Identify new ways to optimize creator relationships, increase retention, and drive monetization opportunities. 📈 Paid Social Growth & Ad Strategy Manage & Scale Paid Social Campaigns: Plan, execute, and optimize TikTok, Instagram, YouTube, and Meta ad campaigns. Leverage UGC & Influencer Ads: Identify top-performing creators for UGC ads, Spark Ads, whitelisting, and paid promotion. Performance Analysis: Track ad performance, optimize ROI, and lower acquisition costs through data-driven decision-making. 🤝 Brand Collaboration & Campaign Execution Act as the bridge between brands and creators to ensure successful partnerships. Develop and manage multi-platform campaign strategies aligned with brand goals. Track campaign success metrics and report actionable insights. What We’re Looking For ✅ 3-5+ years of experience in community operations, influencer marketing, or paid social growth. ✅ Hands-on experience running TikTok, Meta (Facebook/Instagram), and YouTube ad campaigns. ✅ Highly organized & process-driven—able to implement automation tools and tagging systems. ✅ Analytical mindset—comfortable with data, KPIs, and ad performance tracking. ✅ Excellent communication skills—you’ll be the face of our creator relationships. ✅ Fluency in Spanish is a strong plus, as many of our creators are Spanish-speaking. Bonus Points ⭐ Experience working with DTC/e-commerce brands. ⭐ Familiarity with automation tools like HubSpot, Airtable, Click-Up. ⭐ Background in influencer marketing platforms or agencies. ⭐ Experience scaling a large creator community. Why Join Us? 🚀 Work with an innovative, fast-growing company at the heart of the creator economy. 🌍 Remote-first—work from anywhere while collaborating with a global team. 💡 Make a direct impact on scaling our creator community and shaping our growth strategy. 📈 Grow your career in creator marketing, paid media, and social commerce. 👉 Ready to drive viral growth and scale brands through creators? Apply now!
WHO WE ARE: The world's largest retail media optimization platform, is a trusted partner for multichannel e-commerce success. Through unmatched expertise and patented AI technology, we fuel growth for 5,300+ brands and sellers worldwide and manage an annual ad spend exceeding $2 billion. The award-winning platform covers major marketplaces and ad channels for optimal reach. The result is unprecedented granularity, smarter budgeting, and bespoke solutions for retailers. We are proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. OVERVIEW: We’re looking for a Senior Customer Strategy Manager to join our rapidly growing Customer Strategy team. As a Customer Strategy Manager, you will be exposed to all facets of the business and be encouraged to learn and develop skills both within and beyond your role. This role will manage partnership across mid-market accounts, including responsibility for communication, strategy, and serving as a thought leader. The Customer Strategy Manager candidate is an intelligent, motivated person that enjoys working with clients to solve business challenges. REQUIREMENTS: 6+ years of experience working with small to medium sized businesses in a client facing role A proven track record of using data to drive strategic decision making; analytical in nature (our clients and partners are all in an ROI driven industry) Above average skills with Microsoft Excel (command over formulas, vlookups, pivot tables, etc.) and analytics platforms, etc. Talented presenter with ability to captivate an audience and leverage data to tell a story Capable of solving problems - maintaining a positive outlook when tackling challenges and coming up with solutions Demonstrated ability to be professionally outspoken when managing tough customer conversations to yield positive results English proficiency required—must be able to speak and write in the language fluently ….. If you reached this point, we hope you're feeling excited about the job description. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe that can contribute to our team in a variety of ways – not just candidates who check all the boxes! PREFERRED QUALIFICATIONS: Background in the e-commerce or retail industry Experience working with digital marketing platforms and channels - Google Analytics, Bing, Facebook, Amazon ads Google AdWords or Google Analytics certification Amazon certification Experience in a fast-paced, startup environment Experience in the advertising/ad tech industry WHAT YOU’LL DO: Maintain direct ownership of 10+ key mid-market accounts Manage client expectations and leading regular (weekly or bi-weekly) meetings with the client Analyze key metrics of online marketing campaigns and present key findings and insights to clients Oversee client performance, collaborating with data analysts to make optimizations to paid marketing campaigns Prepare client reporting and quarterly business reviews to align value and client expectations Serve as a strategic partner for clients as a subject matter expert in the areas of digital marketing, e-commerce and retail Utilize data to expose awesome new opportunities for technology improvements and exposing them to our Product and Technology teams Be a product expert by attending product training and roadmap sessions Evaluate opportunities to grow partnership with their customers (new channel expansion, additional budget, testing opportunities, case studies, etc.) Partner with Implementation team to develop overarching department strategy and the setup of new clients during onboarding process BENEFITS: Fully remote work The opportunity to join an international team Career growth opportunities Generous Paid Time Off This is a PJ contract based out in Brazil.
PLATFORM AND CONTENT ADMINISTRATOR (OPERATIONAL TEAM) Overview: The Platform and Content Administrator manages the company's digital platform, ensuring optimal functionality for both the user interface and technical aspects. Key Responsibilities: Manage and update website content, ensuring accuracy and relevance. Oversee the booking system and digital travel management. Ensure the platform is functional, intuitive, and optimized. Collaborate with commercial, operations, and tech teams to enhance digital presence. Troubleshoot technical issues and coordinate with developers as needed. Keep the experience portal up to date. Skills and Requirements: Experience in website management, CMS platforms, or digital administration. Basic knowledge of HTML, SEO, and UX/UI. Analytical skills to improve platform performance. Ability to multitask and ensure system efficiency. Must be fluent in English and Spanish.