Sales Strategy and Customer Success Manager
July 26, 2024
HR, Legal & Finance
Full time
Remote
1095 to 2055 USD
Entry level
Sales Management
Customer Service
Strategic Planning
English advanced
Are you a passionate sales leader with a knack for strategic planning and a dedication to delivering outstanding customer service? If so, we have an exciting opportunity for you to join our dynamic team as a Sales Strategy and Customer Success Manager. In this role, you will leverage your expertise in sales management, customer service, and strategic planning to drive our business forward and ensure our customers have an exceptional experience with our products and services. Responsibilities: Lead and manage a high-performing sales team, setting clear goals and providing ongoing coaching and development to help team members achieve their full potential. Develop and execute comprehensive sales strategies that align with our overall business objectives, leveraging market insights and customer feedback to drive growth and profitability. Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless and integrated approach to achieving our sales and customer success goals. Utilize your advanced proficiency in Microsoft Excel and other Microsoft Office applications to analyze sales data, create detailed reports, and present actionable insights to senior leadership. Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of our sales initiatives. Build and maintain strong relationships with key clients, acting as a trusted advisor and ensuring their needs are met through personalized and attentive customer service. Monitor industry trends and stay up-to-date with competitive developments to identify potential threats and opportunities, adjusting our sales strategies as needed. Foster a positive, customer-centric culture within the sales team, encouraging a focus on delivering exceptional service and building long-term customer loyalty. Requirements: Proven experience in sales management, with a track record of driving successful sales strategies and achieving revenue targets. Strong background in customer service, with the ability to build and maintain relationships with key clients and ensure their satisfaction. Expertise in strategic planning, with the ability to develop and implement effective sales strategies based on market insights and customer feedback. Proficiency in Microsoft Excel and other Microsoft Office applications, with the ability to analyze data, create reports, and present findings to senior leadership. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with key stakeholders. Strong analytical and problem-solving skills, with the ability to identify opportunities for process improvements and implement best practices. A customer-centric mindset, with a focus on delivering exceptional service and building long-term customer loyalty. We offer a competitive salary and benefits package, along with opportunities for career growth and development. If you're ready to take your sales career to the next level and make a significant impact on our business, we want to hear from you. Apply today to join our team as a Sales Strategy and Customer Success Manager!
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