Are you a finance enthusiast with a knack for delivering exceptional customer support? Do you thrive in environments where you can blend your financial acumen with outstanding interpersonal skills? If so, we have the perfect role for you at our rapidly growing company! Our team is looking for a dedicated Financial Operations and Customer Support Specialist to join us in driving superior customer experiences while managing critical financial functions. This role demands a unique mix of skills in customer support, accounts payable management, financial accounting, and financial forecasting. In this hybrid position, you will serve as the bridge between our finance department and our valued clients. You will ensure smooth financial transactions and contribute to the overall financial health of our organization while providing top-notch support to our customers. Your responsibilities will include: 1. **Customer Support**: Be the first point of contact for clients inquiring about their financial transactions, account details, and other finance-related questions. Provide timely and accurate responses and resolve issues with compassion and professionalism. 2. **Account Payables Management**: Oversee and manage the company's accounts payable process, ensuring invoices are processed efficiently and payments are made on time. Maintain relationships with vendors and resolve any discrepancies that may arise. 3. **Financial Accounting**: Support the finance team in recording and reconciling financial transactions, maintaining accurate financial records, and ensuring compliance with accounting standards and regulations. 4. **Financial Forecasting**: Assist in the preparation of financial forecasts and budgets, analyzing variances between actual and forecasted financial performance. Provide insights and recommendations to improve financial outcomes. 5. **Finance Communication**: Collaborate with various departments to address financial inquiries and provide updates on the company’s financial status. 6. **Continuous Improvement**: Identify opportunities for process improvements in financial operations and customer support, contributing to the development and implementation of innovative solutions. **Qualifications**: - Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. - Minimum of 3 years of experience in a financial operations or customer support role. - Proficiency in financial software and Microsoft Office Suite. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and as part of a team in a fast-paced environment. **What We Offer**: - Competitive salary and performance-based bonuses. - Comprehensive benefits package including health, dental, and vision insurance. - Opportunities for professional development and career advancement. - A supportive and dynamic work environment that values innovation and teamwork. Join us and become a key player in our mission to deliver exceptional financial services and customer support. Apply now to be part of a forward-thinking company where your expertise and passion for finance and customer care can truly shine!