Senior UX/UI Designer

Company Overview: Forward-thinking marketing agency that excels in delivering innovative digital media solutions. Our mission is to empower brands to achieve their marketing goals through strategic planning and cutting-edge technology. We pride ourselves on our collaborative culture, where creativity, passion, and teamwork are at the heart of our success. Position Overview: We are looking for a skilled and visionary Digital Media Director to lead our digital media initiatives. This role will require a strategic leader adept at navigating the fast-evolving digital landscape and leveraging data-driven insights to enhance client campaigns. The ideal candidate will have extensive experience in managing large-scale digital media campaigns and will be proficient in the most current social media platforms, including Facebook, Instagram, Twitter, LinkedIn, TikTok, and Google Ads. Key Responsibilities: Strategic Leadership: Develop and execute comprehensive digital media strategies that align with client business objectives, enhancing brand recognition and engagement. Campaign Management: Oversee all stages of digital media campaigns, including planning, budgeting, execution, and performance analysis, ensuring high-quality outputs that exceed client expectations. Team Development: Lead, mentor, and inspire a team of digital media professionals, fostering their growth and encouraging a culture of creativity and high performance. Innovation and Best Practices: Stay current with digital marketing trends, social media innovations, and best practices to deliver cutting-edge strategies that elevate client brands. Client Consultation: Collaborate closely with clients to understand their needs and goals, developing tailored digital media solutions that drive results. Performance Analysis: Utilize analytics tools (such as Google Analytics, Facebook Insights, and campaign-specific metrics) to measure effectiveness, optimize campaigns, and report findings to clients. Cross-Functional Collaboration: Work closely with creative, SEO, and content teams to ensure cohesive and effective messaging across all digital channels. Budget Management: Manage digital media budgets, optimizing spend based on performance metrics and providing clear justifications for expenditures. Crisis Management: Develop strategies for managing and mitigating negative feedback or issues that may arise on social media platforms. Preferred Qualifications: >5 years of experience in digital media and social media management, with a proven track record of successfully running large-scale campaigns. Strong understanding of digital marketing tools and techniques, including SEO, PPC, email marketing, and content marketing integration. Proficient in data analytics and reporting, with experience using tools like Google Analytics, Facebook Ads Manager, and other analytics platforms. Excellent strategic thinking and problem-solving skills, combined with the ability to communicate complex ideas in a clear manner. Strong proficiency in English, conversational to advanced level, but not native. Familiarity with industry certifications such as Google Ads Certification, Facebook Blueprint, or similar is desirable. Experience in managing budgets and resource allocation effectively. Willingness to work in a hybrid model, with a minimum of three days per week in our Lima office. Outstanding interpersonal skills, capable of building strong relationships with clients and team members alike.

Position Overview: We are seeking a detail-oriented Social Listening and Reputation Management Specialist to join our team. This role will focus on monitoring and analyzing brand sentiment across various platforms, including Trustpilot, Meta reviews, and TikTok perceptions. The ideal candidate will work alongside our Analyst and Insights Strategist to generate reports, provide real-time alerts on reputational issues, and conduct monthly competitive benchmarking to inform our strategies. Key Responsibilities: Monitor brand sentiment and public perception across key platforms, including Trustpilot, Meta, TikTok, and more. Produce weekly reports summarizing brand sentiment, identifying trends, and providing actionable insights. Deliver real-time alerts regarding potential reputational risks or issues that require immediate attention. Conduct monthly competitive benchmarking to evaluate the brand’s performance relative to competitors. Collaborate with the Insights Strategist to interpret findings and recommend strategies to enhance brand reputation. Engage with customers and followers on social media to gather feedback and understand sentiment trends. Stay updated on industry trends in social listening and reputation management to continually refine processes. Qualifications: Proven experience in social listening, reputation management, or a related field. Strong analytical skills with the ability to interpret data and generate actionable insights. Familiarity with social media monitoring tools and platforms, such as Trustpilot, Meta, and TikTok. Excellent written and verbal communication skills for reporting and presenting findings. Ability to work collaboratively within a team and manage multiple projects effectively. Critical thinking skills with a focus on problem-solving in real-time situations. Bachelor’s degree in Marketing, Communications, or a related field is preferred.

Position Overview: We are seeking a dynamic and creative Social Media Manager to lead our organic social media strategy across platforms including Facebook, Instagram, and TikTok. The ideal candidate will be responsible for crafting culturally relevant content, engaging with our community daily, and staying on top of the latest trends and memes to enhance our brand presence. The Social Media Manager will collaborate closely with our Social Media Lead, Community Manager, Copywriter, and Graphic Designer to deliver impactful social media campaigns. Key Responsibilities: Develop and execute a comprehensive organic social media strategy that aligns with our brand goals. Create and post more than 25 culturally relevant posts monthly that resonate with our target audience. Foster daily engagement by responding to comments and direct messages in a timely and personable manner. Monitor social media trends and create reactive content that leverages relevant memes and cultural dialogues. Maintain a monthly content calendar to ensure consistent posting and strategic planning. Collaborate with the social media team to brainstorm and implement creative ideas and campaigns. Analyze social media metrics to measure performance and adapt strategies as necessary. Qualifications: Proven experience in social media management, preferably in the organic space. Strong understanding of Facebook, Instagram, and TikTok platforms and best practices. Excellent written communication skills with a knack for creating engaging and culturally relevant content. Ability to work collaboratively in a team environment and communicate effectively with team members. Familiarity with social media analytics tools to track performance and engagement metrics. Creative thinker with the ability to adapt to changing trends and audience preferences. Bachelor’s degree in Marketing, Communications, or a related field is preferred