Customer Solutions Architect (Marketing Analytics) Location: Remote, Eastern Time Zone Department: Sales Our AI-powered analytics platform effortlessly and securely turns all company data into actionable insights—so every employee can visualize, understand, and act–all for less cost and time than traditional data management. We’re people first and are nothing without our team. So, we’re hell bent on creating the best possible environment for our team to thrive. We hire the most brilliant people and ensure everyone has ample opportunity for growth. We’re a startup for grown ups and are deeply rooted in the idea that life comes first, and good work will follow. Our team of data strategists, engineers, analysts, and scientists are experts focused on one thing — helping our clients quickly and easily access their data in a meaningful way with one simple software tool. If you’re looking to join a fast-paced, growing company leveraging AI to solve real enterprise challenges, we might be right up your alley. As a Employee you: Are a driver, not a passenger, and are looking to make a real impact leveraging emerging technology Thrive in a fast-paced, highly-iterative, and collaborative workplace where you can take ownership of your work and contribute to the success of others Are adept at absorbing a brief, asking thoughtful questions, and initiating and executing an effective plan to achieve success in your work Value feedback as a fundamental component of your growth Can work against tight timelines while acting thoughtfully towards both the team and the clients Are ambitious, take initiative Are passionate about keeping up to date with the newest technologies, including AI, to provide our clients the easiest and most accurate way to access the transformative power of their data Always seek out ways to optimize processes, work smarter, and increase efficiencies Optimize resources in a way that generates successful outcomes Your Impact: As a Solutions Architect, you'll play a pivotal role in bridging the gap between our cutting-edge, AI-powered, analytics platform and our clients' business needs. You'll leverage your deep understanding of marketing analytics, data analysis, and software solutions to architect and present customized solutions that drive customer success. Your expertise will not only help in securing new business but also in ensuring client satisfaction and maximizing the value of our platform. What Success Looks Like: Solution Design and Implementation: Architect, design, and implement tailored solutions for our clients, ensuring alignment with their business and marketing goals and data strategies. Translate complex technical features into clear, accurate & business-oriented benefits. Client Engagement: Understand client requirements and deliver compelling product trials and presentations that meet their business needs. Serve as the solutions expert and technical advisor during the sales and trial process. Technical Consultation: Provide consultation on best practices in marketing analytics, data integration, and campaign optimization. Help clients understand how to leverage our platform for maximum impact. Cross-functional Collaboration: Collaborate with product, engineering, and leadership teams to relay client feedback and contribute to the product development roadmap. Ensure our solutions meet and exceed client expectations. Ongoing Strategic Support: Develop and deliver needed materials & training to clients and provide ongoing strategic support and guidance to ensure client satisfaction, retention and growth. Market Intelligence: Stay abreast of industry trends, competitive landscape, and emerging technologies in marketing analytics. Utilize insights to inform solution development and strategic planning. What You Bring to the Table: Experience in Business Intelligence, Marketing Analytics, or Data Analytics 3+ years of experience within a SaaS, business intelligence, or marketing analytics startup. Must be comfortable in writing and interpreting SQL code with an emphasis on PostgreSQL. Familiarity with the basics of data pipeline processing (ETL, ELT, etc.) including a basic understanding of existing platforms: FiveTran, Stitch, Airbyte. Strong technical proficiency with marketing analytics platforms, CRM systems, and data visualization tools. Excellent presentation and communication skills, with the ability to translate technical concepts into business benefits. Proven track record of developing and implementing successful solutions for clients. Ability to work collaboratively across teams and with clients at all levels. Strong problem-solving skills and the ability to work in a dynamic, fast-paced environment. EEO Statement We are conspiring to design a better world and we believe this goal can only be advanced by a team that is committed to diversity, represents different cultures, perspectives and backgrounds and prioritizes inclusivity as a pillar of our company culture. We are an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Industry Business Intelligence Platforms Employment Type Full-time