Analista Funcional

Role Overview We’re looking for a hands-on and visionary Founding Engineer to lead the design and implementation of cutting-edge LLM and Voice System architectures. This is a full-time, remote role (preferably based in LatAm or the US) focused on building scalable AI infrastructure from the ground up. What You’ll Lead & Build: Full-stack LLM infrastructure, including prompts, embeddings, and vector databases (e.g., Pinecone, Weaviate) Scalable, multilingual RAG systems trained on real-world case data Voice-to-intent pipelines using Whisper or more advanced tools Intelligent, tool-using agents for diagnostics, repair, and procurement tasks GEO (Generative Engineering & Operations) systems — including agent orchestration, contextual memory, and feedback loops Real-time performance optimization across voice, text, and structured data Full lifecycle ownership — from prototypes to market-ready production systems You’re a Great Fit If You: Bring 7+ years of experience in ML/NLP, with 2+ years in generative AI Have led architecture and scaling of agentic or multimodal AI systems Have successfully launched LLM-powered products to production Know tools like LangChain, LlamaIndex, and vector databases deeply Have real-world experience deploying effective RAG pipelines Prioritize latency, user experience, and cost-efficiency Are fluent in English (Spanish/Portuguese is a plus) Thrive in fast-paced environments and want to shape a global product at scale

Web Product Analyst We’re looking for a passionate and data-driven Web Product Analyst to join our team. This role is perfect for someone who thrives on uncovering insights, optimizing digital experiences, and collaborating with cross-functional teams to build better products. If you're detail-oriented and obsessed with understanding user behavior to drive product improvements, we want to hear from you! Key Responsibilities Analyze user behavior, customer feedback, and market trends to identify opportunities for product improvements. Detect bottlenecks and propose data-backed solutions to enhance product retention, growth, and usability. Work closely with product managers, designers, and engineers to align on product direction and priorities. Apply UX best practices and customer-centric thinking to improve digital user experiences. Clearly communicate findings and actionable insights to stakeholders at all levels. Technical & Analytical Requirements Proven experience in product analysis or similar roles in fast-paced, tech-driven environments. Strong analytical skills and the ability to make data-informed decisions. Proficiency with data analysis tools such as Excel, SQL, Google Analytics. Familiarity with UX concepts and design tools like Figma. User-Centered Mindset Solid understanding of customer-centric design and UX best practices. Ability to act as the voice of the user in product decisions. Personal Attributes Strong attention to detail and a commitment to continuous improvement. Fast learner with the ability to quickly adapt to new tools and technologies. Effective communicator, capable of presenting complex findings in a clear, concise manner. This is a full-time, remote position at the intermediate level, ideal for candidates passionate about web product analysis and improving user experiences.

DevOps Engineer Position We are looking for a skilled DevOps Engineer to join our engineering team and help streamline our development and operational processes. Key Responsibilities Develop and maintain infrastructure as code. Automate deployment pipelines and monitor system performance. Collaborate with software engineers to improve reliability and scalability. Manage cloud environments and ensure security best practices. Troubleshoot and resolve operational issues. Requirements Strong knowledge of cloud platforms such as AWS and Pulumi. Excellent problem-solving and communication skills.