Company Overview Leading company in the healthcare sector specializing in the collection of medical insurance payments. We act as intermediaries between healthcare providers and insurance companies, ensuring timely and efficient collections. Our commitment to excellent service and maintaining strong relationships with our clients sets us apart in the industry. Position Overview We are seeking a detail-oriented and tactful Collections Analyst to join our remote team. In this role, you will be responsible for managing collections from recurrent clients within the healthcare sector. Your primary focus will be to ensure that collections are handled professionally and efficiently, while fostering positive relationships with our clients. Key Responsibilities Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field. Minimum of 3 to 5 years of experience in collections roles. Manage and follow up on collections using our proprietary platform. Maintain strong communication with clients to ensure clarity and satisfaction in the collections process. Develop and implement strategies to improve collection rates while preserving client relationships. Analyze accounts and track payment histories to identify trends and improve practices. Prepare reports on collection activities and results for management review. Work collaboratively with team members to optimize processes and ensure consistency in collections efforts. Qualifications Strong focus on client relations and the ability to handle sensitive situations with tact. Familiarity with technology and proficiency in using proprietary collection platforms. Excellent communication skills in Spanish; English is not required. Previous experience in collections, particularly in the healthcare sector, is preferred. Ability to work independently in a remote environment while managing multiple tasks effectively. Detail-oriented with strong analytical and problem-solving skills. Additional Information Please note that the final interview for this position will be conducted in person.