We are seeking a highly skilled and organized individual to join our team as a Production Manager. This role requires exceptional organizational and management skills, as well as a hands-on approach to effectively manage vendors, service providers, and oversee the execution of events. The ideal candidate should have relevant industry experience and be based in Bermuda. The idea is for he or she to be our Boots on the Ground. Strong English language skills, excellent communication abilities, and a proactive attitude are essential for success in this position. - Take ownership of the end-to-end production management process, ensuring smooth execution of all projects within the allocated timeline and budget. - Identify, negotiate, and manage relationships with vendors and service providers, ensuring the availability of required resources and securing competitive pricing. - Oversee the planning, coordination, and execution of events, both onsite and offsite, to ensure seamless operations and exceptional attendee experiences. - Develop and monitor project budgets, closely tracking expenses, and implementing cost-saving measures without compromising quality. - Stay up-to-date with industry trends, new technologies, and best practices to provide innovative solutions and maintain a competitive edge. - Foster strong working relationships with internal stakeholders, clients, and partners, ensuring effective communication and collaboration throughout the production process. - Identify potential bottlenecks, troubleshoot issues, and implement timely and effective solutions to maintain project momentum and meet deadlines. - Effectively communicate with clients, team members, and stakeholders to ensure clear expectations and seamless execution
Location: Híbrido (2-3 días en oficina y el resto desde casa/remoto) Tijuana, MXN Full Time Salary Range: $17,000 - $18,500 MXN base + estructura de comisiones Experience Level: Entry-level (2+) About Us Somos una empresa líder en el sector salud especializada en el cobro de pagos de seguros médicos. Actuamos como intermediarios entre proveedores de atención médica y compañías de seguros, asegurando cobros oportunos y eficientes. Nuestro compromiso con un servicio excelente y el mantenimiento de relaciones sólidas con nuestros clientes nos distingue en la industria. Position Overview Buscamos un Asesor Comercial dinámico y orientado a resultados para unirse a nuestro equipo. En este rol, serás el responsable de identificar y colaborar con nuevos clientes potenciales (médicos), presentándoles nuestra solución de factoraje de manera clara y convincente. El candidato ideal tiene un trato excepcional con los clientes, disfruta de la prospección activa y cuenta con habilidades de comunicación sobresalientes para construir relaciones de confianza a largo plazo. Key Responsibilities Prospección y Desarrollo de Negocio: Identificar y contactar a nuevos clientes potenciales a través de llamadas en frío, visitas, referencias y networking. La prospección activa y constante es fundamental. Gestión del Ciclo de Venta: Guiar al cliente desde el primer contacto hasta el cierre de la venta, presentando nuestra solución de manera clara y convincente. Gestión de Clientes: Mantener una comunicación fluida y amable con los clientes, resolviendo dudas y construyendo una relación a largo plazo. Coordinación Interna: Trabajar de la mano con el equipo de gestión, cobranza y operaciones para asegurar que el proceso de alta y gestión de documentación sea eficiente y ordenada. Reportes y Seguimiento: Mantener un registro detallado de la actividad en un CRM para dar seguimiento a los avances y resultados. Required Skills & Experience Experiencia Comprobada en Ventas: Mínimo de 2 años de experiencia en un rol de ventas, preferiblemente en un sector de alta prospección. Habilidades de Prospección en Frío: Capacidad demostrada para contactar y generar interés en clientes potenciales sin un contacto previo. Habilidades de Comunicación: Un trato amable, empático y profesional, con capacidad de explicar conceptos de manera sencilla. Orientación a Resultados: Ser una persona ambiciosa, automotivada e impulsada por los objetivos. Organización y Proactividad: Capacidad para manejar múltiples procesos de venta simultáneamente y mantener un registro ordenado de la información. Resiliencia: Mantener una actitud positiva frente al rechazo y demostrar perseverancia. Adaptabilidad: Sentirse cómodo aprendiendo sobre un nuevo sector (financiero y médico) y adaptando el discurso a las necesidades del cliente.
Location: Híbrido (2-3 días en oficina y el resto desde casa/remoto) CDMX Full Time Salary Range: $18,000 - $20,000 MXN base + estructura de comisiones Experience Level: Entry-level (2+) About Us Somos una empresa líder en el sector salud especializada en el cobro de pagos de seguros médicos. Actuamos como intermediarios entre proveedores de atención médica y compañías de seguros, asegurando cobros oportunos y eficientes. Nuestro compromiso con un servicio excelente y el mantenimiento de relaciones sólidas con nuestros clientes nos distingue en la industria. Position Overview Buscamos un Asesor Comercial dinámico y orientado a resultados para unirse a nuestro equipo. En este rol, serás el responsable de identificar y colaborar con nuevos clientes potenciales (médicos), presentándoles nuestra solución de factoraje de manera clara y convincente. El candidato ideal tiene un trato excepcional con los clientes, disfruta de la prospección activa y cuenta con habilidades de comunicación sobresalientes para construir relaciones de confianza a largo plazo. Key Responsibilities Prospección y Desarrollo de Negocio: Identificar y contactar a nuevos clientes potenciales a través de llamadas en frío, visitas, referencias y networking. La prospección activa y constante es fundamental. Gestión del Ciclo de Venta: Guiar al cliente desde el primer contacto hasta el cierre de la venta, presentando nuestra solución de manera clara y convincente. Gestión de Clientes: Mantener una comunicación fluida y amable con los clientes, resolviendo dudas y construyendo una relación a largo plazo. Coordinación Interna: Trabajar de la mano con el equipo de gestión, cobranza y operaciones para asegurar que el proceso de alta y gestión de documentación sea eficiente y ordenada. Reportes y Seguimiento: Mantener un registro detallado de la actividad en un CRM para dar seguimiento a los avances y resultados. Required Skills & Experience Experiencia Comprobada en Ventas: Mínimo de 2 años de experiencia en un rol de ventas, preferiblemente en un sector de alta prospección. Habilidades de Prospección en Frío: Capacidad demostrada para contactar y generar interés en clientes potenciales sin un contacto previo. Habilidades de Comunicación: Un trato amable, empático y profesional, con capacidad de explicar conceptos de manera sencilla. Orientación a Resultados: Ser una persona ambiciosa, automotivada e impulsada por los objetivos. Organización y Proactividad: Capacidad para manejar múltiples procesos de venta simultáneamente y mantener un registro ordenado de la información. Resiliencia: Mantener una actitud positiva frente al rechazo y demostrar perseverancia. Adaptabilidad: Sentirse cómodo aprendiendo sobre un nuevo sector (financiero y médico) y adaptando el discurso a las necesidades del cliente.
Job Title: UI/UX Designer — Research & UX Writing Location: Remote Type: Full-time Role Purpose Lead user research and own the product's language. You will: Plan and run studies, synthesize insights, and design flows. Craft clear, empathetic microcopy (names, labels, tooltips, empty/error states). Prototype solutions, validate with users, and partner with engineering/product to ship measurable improvements in comprehension, task success, and conversion. Non-Negotiables Experience: 3+ years in product design/research, including demonstrable UX writing/content design for shipped products. Research excellence: Plan and conduct interviews, surveys, copy tests, and usability studies; create screeners/scripts; run tree/card sorts; synthesize findings into problem statements and prioritized opportunities. UX writing & content design: Establish voice & tone, terminology, and naming patterns; write concise, inclusive, and actionable microcopy for critical paths; maintain a style guide and message map. Interaction design fundamentals: Task flows, IA, low→high fidelity; consider edge/empty/error/loading states early. Prototyping & testing: Interactive prototypes in Figma; remote testing tools; iterate based on evidence. Accessibility & inclusivity: Plain language, WCAG-minded decisions (contrast, focus, keyboard, motion), and inclusive wording. Data-informed decisions: Define UX and copy metrics (task success, time-to-complete, comprehension/recall, drop-off), set baselines, partner on A/B tests, and track impact after release. Handoff quality: Provide precise specs and annotations (content guidelines, character limits, states) so developers can implement without guesswork. Nice to Have Localization and terminology management. Motion/micro-interactions to reinforce meaning. Experience designing experiments and guardrail metrics. Basic front-end awareness (HTML/CSS/React concepts) to assess feasibility. Writing for AI/chat flows and conversational UI.
Job Title: Senior Speech & Audio ML Engineer Location: Remote Type: Full-time Salary Range: $2,500–5,500 USD / month Role Purpose We are looking for a Senior ML Engineer to build and ship core models for a speech-driven behavioral engine. You will own end-to-end modeling from raw, long-form audio and layered annotations to production inference. Responsibilities include: Designing audio features and embeddings. Training and evaluating a suite of models. Delivering reproducible pipelines that meet targets for accuracy, robustness, latency, and cost. Non-Negotiables Experience: 5+ years building production ML systems, including 2+ years in speech/audio. Speech & Signal Processing: VAD, diarization, segmentation, denoising, spectral features (log-mel/MFCC), prosody (pitch/energy), long-form audio handling. SOTA Audio Models & Embeddings: Wav2Vec2, HuBERT, wavLM (or similar); fine-tuning/self-supervised learning; contrastive/metric learning for downstream tasks. Data Engineering & Quality: SQL, Python data stack (Pandas/Polars), ETL for audio + metadata, stratified sampling, leakage prevention, feature stores. Evaluation Discipline: Golden sets, robust speaker/content splits, ROC/PR/calibration, fairness/bias checks, ablations, drift/shift detection on embeddings and audio quality. MLOps, Serving & Reproducibility: FastAPI/gRPC around HF/torchaudio models, experiment tracking (W&B/MLflow), artifact/model versioning, CI/CD, observability, scalable batch/streaming inference. Proven ability to create and document novel IP (methods, architectures, or training/eval techniques) with clear prior-art awareness. Nice to Have Tooling: SpeechBrain, Lightning, OpenSMILE/Praat, Kaldi/Conformer/Emformer, Label Studio. Multimodal Skills: ASR (e.g., Whisper) + paralinguistic features; emotion/prosody modeling; speaker embeddings (x-vectors, ECAPA-TDNN). Performance & Deployment: Quantization/distillation, Triton/CUDA basics, distributed training, real-time/streaming inference, on-device DSP (Rust/C++). Publications/Patents/Competitions: Demonstrating novel audio modeling work.
Job Title: LLM Engineer / Prompt & Agent Specialist Location: Remote Type: Full-time Role Purpose We are looking for a hands-on LLM Engineer to design, iterate, and evaluate prompts and agent behaviors. You will own system prompts, tool/function-call specs, schemas, guardrails, and evaluation processes to optimize accuracy, safety, latency, and cost for production LLM workflows. Key Responsibilities Build and optimize prompts for structured outputs and tool/function calling. Design and implement evaluation frameworks to measure performance, errors, hallucinations, latency, and cost. Develop safety mechanisms, guardrails, and adversarial/red-team testing for LLM workflows. Define clear human/machine handoffs with deterministic flows. Collaborate with engineering and product teams to improve LLM-based systems in production. Requirements 2+ years building with LLMs in production (or 4–6+ years engineering with LLM ownership). Expert in prompt engineering for structured outputs and tool/function calling. Fluency with LLM APIs (OpenAI, Anthropic, etc.). Strong evaluation skills: golden sets, rubric/auto-judge scoring, error taxonomies. Experience with safety, moderation, and rule-based constraints in LLMs. Nice to Have Experience with RAG, embeddings, and vector stores (Upstash, Pinecone). Fluency in Typescript. Familiarity with agent frameworks (Mastra, Langgraph, etc.). Experience with eval/prompt tooling and version management (OpenAI Evals, DeepEval). Knowledge of A/B testing, fine-tuning, and human-in-the-loop feedback loops. Observability and monitoring experience for LLM systems.
QA / Test Automation Engineer Location: Remote (LatAm time zones preferred) Type: Full-time Reports to: CTO About Mappa Mappa builds real-time voice-AI infrastructure that decodes over 100,000 behavior patterns per person—based on prosodic and linguistic signals—and turns them into actionable insights for hiring and beyond. Quality and reliability are core to our product—and we’re looking for someone who ensures both scale with us. Role Purpose Design and maintain test automation systems that guarantee the stability, performance, and trustworthiness of Mappa’s voice-AI platform. You'll lead the creation of robust test cases, frameworks, and regression suites integrated with our CI/CD pipelines. Key Outcomes (First 6 Months) Implement automated test coverage for all core application components (frontend and backend). Reduce manual regression testing time by ≥ 60% via automation. Detect and prevent critical bugs pre-deployment in at least 90% of release cycles. Integrate testing into our CI/CD workflows and ship reliable builds multiple times per week. Core Responsibilities Design and implement end-to-end, integration, and regression test cases for web and backend components. Build and maintain test automation frameworks using Python, TypeScript, Selenium, Puppeteer, and PyTest/Bun. Integrate testing pipelines with CI/CD tools (Jenkins, GitHub Actions) for automated validation. Collaborate with Engineering and Product to define test plans and acceptance criteria. Monitor test coverage, identify gaps, and proactively improve testing strategies. Triage bugs, write detailed bug reports, and contribute to root cause analysis post-deployment. Maintain test documentation and ensure testing processes are well-documented and repeatable. Must-Have Skills 3+ years of experience in QA engineering or test automation. Strong proficiency in Python and/or TypeScript for scripting and test development. Experience with test automation tools (e.g., Selenium, Puppeteer) and test frameworks (PyTest, Bun or similar). Solid understanding of CI/CD pipelines and automated testing in release workflows. Familiarity with test case management, regression testing, and performance validation. Excellent attention to detail and process ownership. Fluent in English. Nice-to-Have Experience in testing AI or voice-based applications. Familiarity with monitoring tools or observability stacks (e.g., Sentry, Datadog). Exposure to performance and load testing frameworks. Who You Are A quality guardian who builds systems to break things—before users ever see a bug. You bring structure to chaos, automate relentlessly, and think like both an engineer and a user. You’re the last line of defense and proud of it. Why Join Mappa Product-critical role: Your tests keep our behavioral AI system stable and trustworthy. Modern stack: Work with engineers shipping Python, TypeScript, CI/CD, and agents at scale. Remote-first: Join a distributed team across LatAm and the U.S.
Description: We are looking for a highly organized and proactive Personal Assistant to support daily personal and business tasks. The ideal candidate should have experience working in marketing agencies or the travel industry, be able to solve problems efficiently, and possess advanced English proficiency. The selected individual will be expected to adapt to a dynamic environment and work closely with senior management to ensure smooth and effective operations. Responsibilities: Manage schedules, coordinate meetings, and organize travel arrangements. Resolve everyday issues quickly and efficiently. Assist with administrative and operational tasks. Conduct research and handle various tasks as needed by the team. Manage internal and external communications fluently in English. Requirements: Previous experience as a personal assistant or in a similar role, preferably in marketing agencies or travel industry. Advanced English proficiency (both spoken and written). Excellent organizational skills and ability to manage multiple tasks simultaneously. Strong problem-solving skills and ability to make quick decisions. Desirable: Valid U.S. visa. We Offer: A dynamic, high-performance environment. Professional development opportunities within an innovative team.
Location: Remote Employment Type: Full-time Position Experience Level: Senior (5+) About Us Next generation of noninvasive cardiac diagnostics RPM SaaS platforms for heart health, using AI, digital twins and wearables. Position Overview We are seeking a senior VoIP and SIP systems engineer with advanced expertise in OpenSIPS or Kamailio SBC infrastructure. This role requires hands-on experience designing, implementing, and optimizing high-performance SIP environments. The candidate must have a deep knowledge of SIP signaling, media handling, and complex routing, combined with strong programming skills to develop or customize SBC modules. Key Responsibilities Design, deploy, and maintain SBC solutions using OpenSIPS or Kamailio for large-scale, latency-sensitive environments. Design and implement complex call routing logic across SIP stacks, including interworking with FreeSWITCH and Asterisk. Develop and modify OpenSIPS or Kamailio modules in C, with the ability to manipulate SIP headers and handle advanced protocol logic. Build and maintain real-time voice and modem-over-IP services optimized for low latency and high reliability. Configure and secure Linux-based systems, including IP tables, firewall rules, NAT, and network isolation. Deploy and manage containerized environments using LXC and LXD. Troubleshoot advanced SIP, RTP, NAT traversal, and interconnection issues across multi-vendor environments. Collaborate on architecture decisions involving scaling, HA, and multi-data-center SIP deployments. Required Skills & Experience Expert-level proficiency with OpenSIPS or Kamailio SBC platforms. Advanced understanding of SIP signaling, media handling, NAT traversal, and protocol interoperability. Strong experience with FreeSWITCH and Asterisk from both SIP and routing perspectives. Proficiency in C for SIP module development; ability to modify source code to meet specific requirements. Proficiency in Golang. Expert Linux administration skills, including performance tuning, networking, and security. Hands-on experience with LXC/LXD containerization. Proven ability to deliver carrier-grade, high-availability VoIP services. Strong problem-solving skills for diagnosing and resolving complex SIP and network issues. Desirable Skills Experience with lawful intercept, B2BUA media engines, or real-time streaming integration is a plus.
Production Manager – Logistics Focus (70% Logistics / 30% Events) We are looking for a Production Manager with strong logistics expertise to lead and execute high‑impact events across Latin America and the Caribbean. This role goes beyond event coordination — it’s about moving equipment, materials, and experiences seamlessly across borders. Key Responsibilities Plan and manage international shipments, customs clearance, and transportation for event materials. Leverage customs contacts across Caribbean islands to ensure fast, efficient operations. Take ownership of the end-to-end production management process, ensuring projects are delivered on time and within budget. Lead and manage production staff, providing guidance, support, and mentorship to achieve high-quality results. Identify, negotiate, and manage relationships with vendors and service providers, securing competitive pricing. Oversee the planning, coordination, and on-site execution of events to ensure exceptional attendee experiences. Develop and monitor budgets, tracking expenses and applying cost‑saving measures without compromising quality. Stay current with industry trends, new technologies, and best practices in both logistics and event production. Identify potential bottlenecks, troubleshoot, and implement timely solutions. Foster strong working relationships with internal teams, clients, and partners to ensure seamless execution. Requirements Proven experience in logistics and event production (ideally 70% logistics, 30% events). Deep knowledge of international shipping regulations and customs processes. Strong vendor management and organizational skills. Fluent English; Spanish preferred. Willingness to travel Think: 70% logistics expert, 30% event producer — 100% delivering success.