📍 Localização: 100% remoto – Brasil, SP Descrição da vaga Este talento é vital dentro da área de Customer Experience, pois é quem acompanha a operação para oferecer um atendimento ao cliente de excelência no menor tempo possível. É responsável principalmente por processos como: onboarding, acompanhamento e renovação de clientes. Funções essenciais Atendimento ao cliente: contato direto via mensagens ou chamadas. Acompanhamento e atualização do pipeline conforme o avanço do cliente. Apoio em funções operacionais: acompanhamento de bugs identificados no software para que sejam resolvidos pela equipe de tecnologia, melhorando a experiência do cliente. Responsável pelo onboarding de novos clientes, esclarecendo dúvidas e acompanhando toda a jornada de compra e pós-compra. Acompanhamento de clientes atuais para incentivar recompra. Suporte constante ao cliente em caso de dúvidas sobre a ferramenta. Reuniões frequentes com o Commercial Head para apresentação de resultados. Competências corporativas Autonomia e proatividade, empatia, comunicação verbal, orientação para resultados, colaboração, potencial de aprendizado, senso de urgência. Competências técnicas Atendimento ao cliente via telefone (call center) e via webcam (indispensável). Capacidade de realizar múltiplas tarefas ao mesmo tempo. Experiência em ambiente startup (desejável). Conhecimento de Excel (básico a intermediário – desejável). Observações adicionais Para o perfil ideal, buscamos alguém que venha do ambiente startup, tenha experiência em atendimento ao cliente via telefone e que seja multitarefa, já que este talento é quem acompanha de perto a operação.
Ubicación São Paulo, SP Beneficios Tomado de la descripción completa del trabajo Bono de transporte Descripción completa del puesto Vendedor externo (puerta a puerta) ¿Te apasionan las ventas, te gusta estar fuera de casa y te resulta fácil hacer conexiones? Estamos transformando la forma en que los talleres de reparación de automóviles gestionan sus negocios a través de la tecnología, ¡y queremos que usted sea parte de este movimiento! Lo que harás: Generar interés en los talleres de reparación de automóviles sobre nuestro software. Programe reuniones calificadas (presenciales o vía videollamada) para nuestro equipo de ventas. Comprender el funcionamiento de un taller (piezas, mano de obra, clientes) y mostrar cómo nosotros resolvemos estos desafíos. Desarrollar relaciones sólidas que conduzcan a nuevos negocios. Mapee a clientes potenciales en la región para encontrar oportunidades. Lo que buscamos: Experiencia en ventas externas/puerta a puerta (imprescindible). Autonomía, proactividad y enfoque en resultados. Comunicación clara, escucha activa y empatía. Habilidades de negociación. El conocimiento del sector de automoción es un plus. Requisitos: Moto propia + carnet de conducir vigente A. ( imprescindible ) Disponibilidad de lunes a viernes (de 9 a 18 horas) y sábados (de 9 a 14 horas). Lo que ofrecemos: Salario base Asistencia con combustible: R$ 582. ¡Comisiones atractivas y sin techo! Tipo de trabajo: Tiempo completo Beneficios: Bono de transporte Preguntas de selección: ¿Tienes una motocicleta?
Production Manager – Logistics Focus (70% Logistics / 30% Events) Remote: Mexico, CDMX We are looking for a Production Manager with strong logistics expertise to lead and execute high‑impact events across Latin America and the Caribbean. This role goes beyond event coordination — it’s about moving equipment, materials, and experiences seamlessly across borders. Key Responsibilities Plan and manage international shipments, customs clearance, and transportation for event materials. Leverage customs contacts across Caribbean islands to ensure fast, efficient operations. Take ownership of the end-to-end production management process, ensuring projects are delivered on time and within budget. Lead and manage production staff, providing guidance, support, and mentorship to achieve high-quality results. Identify, negotiate, and manage relationships with vendors and service providers, securing competitive pricing. Oversee the planning, coordination, and on-site execution of events to ensure exceptional attendee experiences. Develop and monitor budgets, tracking expenses and applying cost‑saving measures without compromising quality. Stay current with industry trends, new technologies, and best practices in both logistics and event production. Identify potential bottlenecks, troubleshoot, and implement timely solutions. Foster strong working relationships with internal teams, clients, and partners to ensure seamless execution. Requirements Proven experience in logistics and event production (ideally 70% logistics, 30% events). Deep knowledge of international shipping regulations and customs processes. Strong vendor management and organizational skills. Fluent English; Spanish preferred. Willingness to travel Think: 70% logistics expert, 30% event producer — 100% delivering success.
Location: Remote (preferably LATAM / Florida timezone) Reports to: Head of Marketing At Mappa, we’re redefining how companies discover and understand talent through voice. Our technology analyzes behavioral and communication patterns to help organizations make smarter hiring decisions, boost team performance, and unlock deeper human analytics. We’re scaling fast and looking for someone who lives and breathes social media culture to amplify our story to the world. Your Mission Turn Mappa into a brand with a pulse, not just another AI company. We want our digital presence to feel as smart, bold, and human as our product. Your mission: get people talking, sharing, and wanting to be part of the Mappa movement. Key Responsibilities Design and execute our content strategy across LinkedIn, Instagram, TikTok, X, and emerging platforms Create visual and written narratives aligned with our brand voice — intelligent, bold, and human. Generate daily (yes, daily) ideas that tap into digital culture and the future of work. Coordinate content production: videos, micro-clips, trends, testimonials, and purpose-driven memes. Measure, analyze, and optimize results (engagement rate, organic growth, brand awareness, traffic). Collaborate with the Product, Talent, and PR teams to amplify launches, partnerships, and events. Stay on top of viral trends and sounds — be the internal cultural radar for the team. What We’re Looking For Gen Z mindset: You get the internet — trends, memes, and how to turn them into meaningful content. Speed + judgment: You can catch ideas in seconds and translate them into sharp, on-brand execution. Native social fluency: You know how TikTok, LinkedIn, and other platforms really work. Killer copywriting: You craft posts that stop the scroll. Strategic creativity: You don’t just post — you understand the why and who behind every move. Full autonomy: You love to move fast, experiment, and measure impact. Fluent English & Spanish, both written and spoken (our core market is the U.S.). Bonus Points Experience in startups or tech. Interest in AI, the future of work, or human psychology. Ability to record or edit short-form content. Familiarity with tools like Notion, Figma, CapCut, Metricool, or similar. What We Offer The chance to build the public voice of a purpose-driven AI startup. A team that values creativity, speed, and authenticity. Agile culture, full ownership, room to execute. Direct access to the founding team. Full flexibility: remote work, creative freedom, real impact. How to Know If This Role Is for You If phrases like “let’s make some noise with this” get you fired up, if you know a good story can move markets, and if you’re part of that generation that doesn’t wait for permission to create,this role is absolutely for you.
About the Role Company is seeking a highly experienced ASP.NET Lead Architect / Senior Developer to join our team. This role is ideal for a deeply technical professional with proven experience in designing, optimizing, and maintaining high-performance systems within the .NET 5 and Azure ecosystem. You will play a critical role in ensuring scalability, cost efficiency, and top-tier performance of our technology stack while leading the development of new features and delivering timely bug fixes. This is a highly technical role, requiring advanced problem-solving skills, attention to detail, and the ability to mentor and guide peers in best practices. Responsibilities Architecture & Optimization Revamp and fine-tune our ASP.NET web application stack for performance, cost effectiveness, and scalability. Design and optimize high-performance API services, proxy technologies, and multi-tenant database infrastructures. Development Build new features across backend, web, and mobile applications. Ensure clean, maintainable, and scalable code with strong adherence to standards. Support legacy Xamarin components where necessary. Maintenance & Operations Quickly troubleshoot and fix bugs. Oversee CI/CD pipelines to ensure smooth deployments. Work with monitoring and observability tools to maintain system health. Collaboration Collaborate closely with cross-functional teams (product, QA, DevOps). Communicate clearly in English (spoken and written) with stakeholders across geographies. Handle “overly confident developers” tactfully, ensuring technical transparency and simplicity. Tech Stack Programming Languages C# / .NET 5 / ASP.NET Core – Core backend services, API layer, and daemon services TypeScript + Angular – Shopify embedded apps, admin portal, CRM features React Native (JavaScript/TypeScript) – Mobile apps (iOS/Android, offline capabilities) Liquid – Shopify storefront & embedded UI integration XML – Domain modeling + code generation workflows SQL (T-SQL) – Azure SQL Server (master + tenant databases) NoSQL (CosmosDB / MongoDB API) – Operational data, caching, and sync storage Frameworks & Libraries .NET 5 – Services and APIs Xamarin.Forms – Legacy mobile components Entity Framework Core – ORM for SQL backends Mermaid – C4 diagrams (context/container/component) Custom XML CodeGen Tools – Auto-generating scaffolding Platforms & Infrastructure Azure Cloud – Core hosting environment Azure SQL Database – Master + tenant-sharded stores Azure CosmosDB – JSON/NoSQL operational store Azure Blob Storage – File storage (documents, exports, results) Azure Service Bus – Messaging, event routing, background jobs Shopify – E-commerce storefront + embedded integration SendGrid – Transactional/notification emails Klaviyo – Marketing automation and campaigns Calendly – Scheduling integration USPS API – Label generation, shipping automation Twilio – SMS messaging and alerts Observability & Ops Logging/Tracing – Azure Monitor + custom observability layer Metrics – Prometheus-style metrics capture integrated with .NET services Backup/Restore – Azure SQL backups + Mongo dump strategies CI/CD – Git-based pipelines with automated deployments Required Qualifications 15+ years of professional development experience in complex systems. Deep expertise in ASP.NET Core, .NET 5, and Azure. Strong understanding of multi-tenant architectures, performance optimization, and cost-effective scaling. Demonstrated ability to lead technical initiatives and mentor other developers. Advanced English (spoken and written): capable of leading meetings, writing documentation, and engaging in negotiations. Proven track record of delivering high-quality, scalable systems. Soft Skills Trustworthy, respectful, and honest. Hardworking and committed to delivery. High attention to detail. Collaborative, not difficult to work with, and effective in managing differing personalities within the team. Interview Process 2–3 interview stages, including technical and behavioral assessments. Final decision made by Company’s senior leadership in coordination with the hiring manager.
Location: São Paulo, Brazil Type: Full-time 100 % Remote About the Role We are building the infrastructure of the automotive aftermarket in Latin America, and the Vertical Manager – Auto Parts will own one of its most strategic missions: digitizing and scaling millions of SKUs across Tier 1, 2, and 3, while shaping the future of our marketplace. This role is designed for someone ready to go beyond Key Account Management and step into a position of ownership, strategy, and impact. The ideal candidate will combine analytical rigor, commercial instinct, and executional drive to lead the growth of the most critical vertical in our ecosystem. Key Responsibilities Vertical Ownership: Define and execute the end-to-end strategy for the auto parts vertical, driving sustainable growth, adoption, and profitability. Catalog Leadership: Build and maintain a digital catalog of millions of SKUs, ensuring accuracy, compatibility, and seamless integration. Strategic Partnerships: Negotiate and manage relationships with Tier 1 OEMs, Tier 2 manufacturers, and Tier 3 distributors to secure competitive assortment and availability. P&L Management: Own key business metrics (GMV, conversion, margins, and supplier performance) and act decisively to improve them. Data-Driven Execution: Use advanced analytics and market intelligence to identify trends, forecast demand, and design growth strategies. Cross-Functional Collaboration: Work closely with product, operations, and tech teams to optimize catalog integration, procurement workflows, and customer experience. Market Vision: Anticipate industry shifts and competitive dynamics to position the marketplace ahead of the curve. Requirements 7+ years of experience in marketplaces, e-commerce, automotive, or retail category management/business development. Strong track record in catalog management, supplier negotiation, and delivering measurable growth. Excellent analytical skills with proficiency in Excel, SQL, or BI tools. Strategic mindset with hands-on execution capabilities. Strong communication and relationship-building skills at senior levels. Fluent in Spanish (Mexico) or Portuguese (Brazil), with advanced English. What We Offer Opportunity to lead the most strategic vertical in one of the largest industries in Latin America. A role designed for growth, with direct exposure to C-level leadership and investors. A high-impact environment where your decisions shape the future of the business. Competitive compensation package with performance-based incentives. Salary Reference São Paulo: BRL R$18,900 – R$24,200 gross/month + bonus.
Location: Mexico City, Mexico Tuesday, Thursday, and Friday in the office; Wednesday remote (work from home) Type: Full-time About the Role We are building the infrastructure of the automotive aftermarket in Latin America, and the Vertical Manager – Auto Parts will own one of its most strategic missions: digitizing and scaling millions of SKUs across Tier 1, 2, and 3, while shaping the future of our marketplace. This role is designed for someone who is ready to go beyond Key Account Management and step into a position of ownership, strategy, and impact. The right candidate will combine analytical rigor, commercial instinct, and executional drive to lead the growth of the most critical vertical in our ecosystem. Key Responsibilities • Vertical Ownership: Define and execute the end-to-end strategy for the auto parts vertical, driving sustainable growth, adoption, and profitability. • Catalog Leadership: Build and maintain a digital catalog of millions of SKUs, ensuring precision, compatibility, and seamless integration. • Strategic Partnerships: Negotiate and manage relationships with Tier 1 OEMs, Tier 2 manufacturers, and Tier 3 distributors to secure competitive assortment and availability. • P&L Management: Own key business metrics (GMV, conversion, margins, and supplier performance) and act decisively to improve them. • Data-Driven Execution: Use advanced analytics and market intelligence to identify trends, forecast demand, and design growth strategies. • Cross-Functional Collaboration: Work closely with product, operations, and tech teams to optimize catalog integration, procurement workflows, and customer experience. • Market Vision: Anticipate industry shifts and competitive dynamics to position the marketplace ahead of the curve. Requirements • 7+ years of experience in marketplaces, e-commerce, automotive, or retail category management/business development. • Strong track record in catalog management, negotiation with suppliers, and delivering measurable growth. • Excellent analytical skills with proficiency in Excel, SQL, or BI tools. • Strategic mindset with hands-on execution capabilities. • Strong communication and relationship-building skills at senior levels. • Fluent in Spanish (Mexico) or Portuguese (Brazil), with advanced English. What We Offer • Opportunity to lead the most strategic vertical in one of the largest industries in Latin America. • A role designed for growth, with direct exposure to C-level leadership and investors. • A high-impact environment where your decisions shape the future of the business. • Competitive compensation package with performance-based incentives. ⸻ Salary Reference • Mexico City: MXN $68,000 – $84,000 gross/month + bonus.
Área: Vendas Posição: Team Leader Localização: Brasil – São Paulo Horário de trabalho: 9h – 18h Faixa salarial: R$ 4.000 – 4.300 base + R$ 570 auxílio transporte (~USD 110) Descrição do cargo: Este cargo irá guiar e potencializar nossa força de vendas externa. Sua missão será acompanhar os hunters na geração de leads qualificados, compartilhando estratégias eficazes de prospecção e garantindo o alinhamento com os objetivos comerciais da organização. Funções essenciais: Acompanhar e supervisionar a equipe de hunters em campo. Criar e compartilhar estratégias de prospecção eficazes. Fornecer feedback contínuo sobre objeções e oportunidades de melhoria. Garantir o alinhamento da equipe com os objetivos comerciais da empresa. Motivar e desenvolver a equipe para maximizar resultados. Competências corporativas: Autônoma e proativa, empatia, resolução de problemas, comunicação verbal, escuta ativa, orientação para resultados, colaboração, tolerância à frustração, organização e gestão do tempo. Competências técnicas: Experiência prévia supervisionando forças de vendas externas (em campo). Observações adicionais: Este cargo requer proatividade para gerar estratégias comerciais utilizando ferramentas como descontos, promoções e/ou benefícios para aumentar ou manter o ticket médio e atingir os objetivos comerciais. Sempre disponível para manter um canal de comunicação empático e próximo com toda a equipe.
Position Title: Ssr UX/UI Designer Location: Híbrido/Remoto según la necesidad Employment Type: Full-time Experience Level: Semi-Senior Acerca de Nosotros Somos una compañía en rápido crecimiento que está definiendo lo que significa ser una Insurtech. Nuestra misión es reinventar la integración entre tecnología y seguros, creando productos escalables, ágiles y con un impacto real en nuestros clientes. Para lograrlo, necesitamos bases técnicas sólidas. Resumen del Puesto Buscamos un Ssr UX/UI Designer con experiencia en diseño de interfaces y productos digitales. Serás responsable de crear experiencias de usuario consistentes, atractivas y usables, colaborando estrechamente con nuestros equipos de producto y tecnología. Este es un rol clave dentro de una startup en crecimiento, donde cada una de tus decisiones tendrá un impacto directo en el futuro de la compañía. Vas a participar en la definición de la identidad visual de nuestros productos desde cero y tendrás la oportunidad de proponer y experimentar con nuevas ideas. Responsabilidades Clave Diseñar y prototipar interfaces mobile y web de alta calidad (apps y plataformas). Colaborar con Product Managers y desarrolladores para definir flujos de usuario end-to-end. Crear y mantener un Design System que garantice consistencia en todos los productos. Realizar pruebas de usabilidad y recopilar feedback de usuarios para iterar en los diseños. Traducir requisitos de negocio y necesidades de usuario en soluciones de diseño claras y efectivas. Asegurar que la experiencia sea accesible, intuitiva y alineada con la visión de la marca. Mantenerse actualizado en tendencias de diseño, UX y nuevas herramientas. Habilidades y Experiencia Requeridas Experiencia: 2 a 4 años de experiencia en diseño UX/UI de productos digitales. Herramientas: Experiencia con herramientas de diseño como Figma, Sketch o similares. Conocimiento: Conocimiento en diseño de interfaces para mobile (iOS/Android) y web. Habilidades Blandas: Capacidad para trabajar en equipo, comunicar ideas, recibir feedback y mostrar un portfolio que muestre proyectos mobile y web. Habilidades Deseables Capacidad de crear prototipos interactivos y flujos de usuario. Entendimiento de principios de accesibilidad, usabilidad y diseño centrado en el usuario. Por qué unirte Rol clave: en la definición de la identidad visual y experiencia digital de una Insurtech en expansión. Oportunidad: de trabajar en un producto desde cero, con libertad creativa y alto impacto. Cultura startup: velocidad, iteración, innovación y autonomía. Crecimiento: profesional acelerado junto a un equipo en constante evolución. Notas Adicionales Tipo de Contratación: A través de nosotros como terceros. Beneficios: Cultura flexible y de confianza, equipos pequeños con alta visibilidad e impacto real en el producto, presupuesto para capacitaciones y cursos, horarios flexibles y un ambiente dinámico, innovador y sin burocracia.
Job description Key Role: Guardian of Mappa’s visual identity and creator of assets that connect with companies, talent, and VCs. What you’ll do: Design visual assets for social media, landing pages, presentations, and campaigns. Create visual narratives (motion graphics, reels, micro videos) that reinforce our “Behavior-first AI” positioning. Maintain consistency and guide the evolution of the brand across channels. Collaborate with Content and Growth teams to deliver materials that not only look great, but also drive engagement and conversion. Tools you should master (hands-on with the real stack): Design & Branding: Adobe Creative Suite (Illustrator, Photoshop, InDesign) or similar platforms. Motion & Video: After Effects, Premiere Pro, Figma, Canva Pro, or similar platforms. Prototyping & UX/UI: Figma or similar platforms. Collaboration & Deliverables: Miro, Notion, Slack, Google Workspace. Plus: Knowledge of AI applied to design (MidJourney, Runway, Stable Diffusion, or similar tools). What we’re looking for: Experience in digital design and branding for tech or startups, with a portfolio showcasing real impact on US-based brands. Strong visual storytelling skills: ability to turn insights into memorable assets that generate engagement and conversion. Knowledge of motion design and social formats (Instagram Reels, TikTok, LinkedIn). Advanced English (spoken and written): able to collaborate seamlessly with international teams and US clients.