Buscamos 3 (tres) Ingenieros en Soporte de IT para integrarse a nuestro equipo de servicio. Este rol estará enfocado en brindar soporte técnico en sitio, colaborando estrechamente con el equipo para asegurar el buen funcionamiento de los sistemas y la resolución de problemas tecnológicos. Las posiciones estarán ubicadas en dos zonas: dos en la zona sur (cerca del aeropuerto) y una en la zona norte de México. Responsabilidades: Proveer soporte técnico en sitio a los usuarios en las distintas ubicaciones asignadas. Diagnosticar y resolver problemas relacionados con equipos de hardware, software y redes. Brindar asistencia en la instalación, configuración y mantenimiento de equipos y sistemas. Realizar tareas de mantenimiento preventivo y correctivo de equipos tecnológicos. Colaborar estrechamente con el equipo para garantizar la continuidad del servicio. Brindar soporte a la célula de servicio, asegurando que los problemas técnicos sean resueltos de manera eficiente y oportuna. Mantener una actitud de servicio constante, enfocado en la satisfacción del usuario final. Reportar problemas técnicos y posibles mejoras en los sistemas. Requisitos: Experiencia previa en soporte técnico IT (no se requiere experiencia en inglés). Actitud de servicio y capacidad de aprendizaje. Capacidad para resolver problemas técnicos de manera eficaz y rápida. Disponibilidad para trabajar de manera presencial en las zonas asignadas (zona sur y zona norte de México). Actitud proactiva y responsable. Conocimiento en soporte de hardware, software y redes (deseable pero no excluyente). Capacidad de trabajo en equipo y comunicación efectiva. Condiciones: Contrato indefinido. Presupuesto mensual de $10,000 a $12,000 pesos mexicanos. Este puesto es parte de una célula de servicio, donde el equipo dará apoyo a la persona en terreno (sin requerir desplazamientos a campo). Competencias: Enfoque al servicio al cliente. Capacidad de aprendizaje rápido y adaptabilidad. Trabajo en equipo y colaboración. Resolución de problemas y toma de decisiones.
We are looking for a Marketing Strategy and Growth Specialist to join our team at a technology startup focused on Artificial Intelligence. This role is ideal for someone with leadership skills and experience in building high-performance teams in a fast-growing environment. As the head of marketing strategy, you will lead organic and paid growth campaigns, manage social media, and position our brand in the global market. Responsibilities: Growth Strategy Development: Design and execute strategies for organic and paid growth, driving product adoption and customer acquisition. Team Leadership and Development: Create, lead, and expand the marketing team, fostering a culture of high performance and collaboration. Brand Positioning: Define and execute brand positioning and communication strategies to establish our company as a leader in the AI sector. Social Media Management: Develop and execute marketing campaigns on social media, ensuring content aligns with brand identity and engages our audience. User Growth and Retention: Generate and execute user acquisition campaigns (online and offline) and work on retention initiatives to enhance customer experience. Analysis and Metrics: Utilize analytical tools to measure campaign performance, make real-time adjustments, and ensure growth objectives are met. Cross-functional Collaboration: Work closely with product, sales, and technology teams to align marketing strategies with business goals. Requirements: Startup Experience: Minimum of 5 years of experience working in startups, preferably in the technology or AI sector, with a focus on growth and brand positioning. Leadership Experience: Ability to build and lead multifunctional marketing teams in a dynamic, fast-paced environment. Organic and Paid Media Growth: Experience in creating and managing growth strategies through organic channels (SEO, content marketing, social media) and paid channels (Google Ads, LinkedIn Ads, etc.). Analytical Skills: Experience using analytics and metrics tools to optimize campaigns and make data-driven decisions. Communication Skills: Excellent ability to communicate marketing strategies and results to diverse audiences, including internal teams and stakeholders. Results-Oriented: Focus on conversion optimization, user acquisition, and company growth. Languages: Advanced English proficiency, both written and spoken, to manage global campaigns and communicate with international teams. Desirable: AI/Tech Experience: Knowledge and experience in marketing within the AI or advanced technology sector. Strategic Vision: Ability to think long-term and define sustainable growth strategies as the company scales. Creativity: Ability to propose innovative ideas that differentiate the brand in the competitive AI market.
Buscamos un/a Chief Marketing Officer (CMO) para liderar la estrategia de marketing desde cero, enfocándose en crecimiento, posicionamiento, adquisición de usuarios y construcción de marca. Actualmente no hay un equipo de marketing, por lo que tendrás la oportunidad de construir el área desde sus cimientos. Este rol brinda un alto grado de autonomía y visibilidad, ideal para un perfil senior con visión estratégica y espíritu emprendedor. Perfil del Candidato Experiencia comprobable en startups (idealmente de etapa temprana) y en productos SaaS. Capacidad demostrada para armar y coordinar equipos de marketing y ventas, integrando también funciones de growth y revenue. Fuerte orientación al crecimiento, al branding y al performance marketing (marketing orientado a resultados), con experiencia en la creación de estrategias go-to-market (lanzamiento al mercado) exitosas. Habilidad para construir el área de marketing desde cero y liderarla con autonomía y mentalidad emprendedora. Qué Ofrecemos Oportunidad de crear y escalar el equipo de marketing desde cero. Amplia autonomía para tomar decisiones y alto impacto directo en la estrategia y el crecimiento de la empresa.
As a Customer Success Manager at our startup, you will play a key role in ensuring the satisfaction and success of our clients. You will be responsible for managing key relationships, solving problems effectively, and ensuring our clients get the most value from our platform. We are looking for someone creative, organized, and methodical, with a strong drive for growth and excellent communication skills in English. Responsibilities: Manage relationships with key clients to ensure their satisfaction and retention. Proactively resolve client issues and concerns in a timely and effective manner. Guide clients on the effective use of our platform and propose creative solutions to meet their needs. Keep detailed records of client interactions and account updates. Collaborate closely with internal teams to ensure a seamless customer experience. Identify upsell opportunities and negotiate contract renewals. Actively participate in the continuous improvement of our processes and products based on client feedback. Requirements: Previous experience in Customer Success or similar roles in startups or tech companies. Proven problem-solving skills and ability to handle challenging situations with calm and professionalism. Attention to detail and ability to work in an organized and methodical manner. Strong verbal and written communication skills in English. Proven ability to negotiate and close deals. Passion for personal and professional growth, with a sales-oriented mindset and a results-driven approach. Benefits: Opportunity for growth and professional development in a growing startup. Dynamic and collaborative work environment. Salary: fixed base plus commission
We are currently seeking a seasoned HR Technical Recruiter to join our remote team. As a key contributor to our talent acquisition efforts, you will play a vital role in identifying and attracting top-notch IT professionals. We are looking for an experienced recruiter with a minimum of 3 years in IT talent selection, possessing advanced and fluent English language skills. Responsibilities: Conduct end-to-end recruitment processes for technical positions, with a focus on IT roles. Collaborate with hiring managers to understand technical requirements and team dynamics. Source, screen, and interview potential candidates, ensuring a high-quality talent pool. Manage candidate relationships, providing a positive experience throughout the recruitment process. Stay abreast of industry trends, best practices, and emerging technologies in IT recruitment. Qualifications: Minimum of 3 years of experience as an HR Technical Recruiter, with a strong focus on IT roles. Advanced and fluent English language skills, both written and verbal. Proven track record of successfully placing candidates in technical positions. Familiarity with various sourcing techniques and platforms. Excellent communication and interpersonal skills. Ability to thrive in a dynamic and fast-paced remote work environment. Requirements: Bachelor's or higher degree in Human Resources, Business Administration, or a related field. Demonstrated knowledge of IT industry trends and terminology. Experience in managing recruitment processes using applicant tracking systems. Strong organizational and time-management skills. Benefits: Salary within the range of USD 700 plus Commissions per month. Full-time remote work flexibility. Opportunities for professional development and career advancement. Join a collaborative and innovative work culture.
Job Description KNOWLEDGE AND SKILLS DESIRED: Extensive knowledge of accounting and business management within technology products and services. Demonstrable experience in similar roles within technology-focused companies. Experience managing US-based companies and their subsidiaries. Ability to thrive in multidisciplinary, high-performance teams. Strong proficiency in Microsoft Office, databases, accounting, and administrative management systems. Language: Advanced proficiency in written and spoken English. Excellent social and interpersonal skills. Effective oral and written communication skills. Exceptional strategic problem-solving abilities. Results-oriented with a focus on planning and strategic execution. Quick learner with a high capacity for financial management, especially in startup environments. Experience and ability to structure and lead the finance department, defining systems and processes from scratch. JOB FUNCTIONS: Implement the company's financial strategy and integrate it with operational activities. Design and establish the finance structure for the company, defining how the area will operate. Manage financial controls and oversee accounting procedures. Ensure transparency in financial performance across the company and its subsidiaries. Provide guidance on revenue enhancement and cost reduction initiatives. Communicate potential risks effectively and promptly. Plan and execute to achieve annual financial targets. Assist the CEO in preparing monthly, quarterly, and annual financial reports for investors. Coordinate with Operations and Administration teams to align financial operations. Develop, implement, and monitor short, medium, and long-term cash flow strategies. Maintain efficiency in invoicing and customer payment processes, with the assistance of a designated administrative staff member. Facilitate funding for company projects. Coordinate and manage all tax documentation as required. Provide necessary resources and support to team members. Define and calculate company KPIs to track performance metrics.
Company Overview: We are a fast-paced startup dedicated to transforming the pharmacy and healthcare landscape. We understand the vital role that seamless communication and effective solutions play in enhancing patient care, and we are committed to delivering innovative products that meet the needs of healthcare providers and pharmacies. Position Overview: We are seeking a driven and dynamic Sales Development Representative (SDR) to join our team. You will be the first point of contact for potential clients, playing a crucial role in our sales process. Your primary responsibilities will include cold-calling prospects, qualifying leads, and setting up demonstrations of our solutions. This role is ideal for individuals who thrive in a fast-paced environment and have a passion for the healthcare industry. Key Responsibilities: Conduct high-volume cold calling to identify and engage with potential clients within the pharmacy and healthcare sectors. Qualify leads through effective questioning and understanding of client needs. Schedule and coordinate product demos with potential clients to showcase our solutions. Collaborate closely with the sales team to ensure a smooth transition of qualified leads. Maintain accurate records of interactions and follow-ups in our CRM system. Stay informed about industry trends and developments to provide relevant insights to prospects. Contribute to the development of sales strategies that enhance client acquisition. Qualifications: Proven experience in cold calling and lead generation, preferably within the pharmacy or healthcare systems. Background in customer service with excellent communication and interpersonal skills. Experience running demos or presentations that showcase products or services. Strong desire to succeed and a “hustler” mentality, with the ability to thrive in a fast-paced startup environment. Familiarity with CRM software and sales tools. Ability to work independently and manage time effectively while meeting deadlines.
Position Overview: We are looking for a proactive Brand Awareness Research and Insights Specialist to join our team. This role will focus on conducting field surveys and tracking brand awareness and price perception. The ideal candidate will utilize a structured methodology, including monthly surveys and a brand health model, to generate insights that drive our brand strategy. Key Responsibilities: Conduct monthly surveys (8 questions) to measure key metrics such as brand awareness, consideration, and price perception. Implement a brand health model to assess the overall standing of the brand in the market. Monitor and track Net Promoter Score (NPS) and brand trust to gauge customer loyalty and sentiment. Create a visual dashboard to display trends and insights derived from survey data. Analyze survey results and translate findings into actionable recommendations for brand strategy improvement. Collaborate with cross-functional teams to ensure alignment on insights and the implementation of strategies to enhance brand perception. Stay informed on industry trends and best practices in brand research and measurement methodologies. Qualifications: Proven experience in market research, brand analytics, or insights generation. Strong analytical skills with the ability to interpret survey data and trends effectively. Experience designing and executing surveys, as well as familiarity with statistical analysis methodologies. Excellent written and verbal communication skills for reporting findings and collaborating with teams. Proficiency in using data visualization tools to create dashboards and present insights clearly. Strong attention to detail and ability to manage multiple projects under tight deadlines. Bachelor’s degree in Marketing, Research, Statistics, or a related field is preferred.
Position Overview: We are seeking a detail-oriented Social Listening and Reputation Management Specialist to join our team. This role will focus on monitoring and analyzing brand sentiment across various platforms, including Trustpilot, Meta reviews, and TikTok perceptions. The ideal candidate will work alongside our Analyst and Insights Strategist to generate reports, provide real-time alerts on reputational issues, and conduct monthly competitive benchmarking to inform our strategies. Key Responsibilities: Monitor brand sentiment and public perception across key platforms, including Trustpilot, Meta, TikTok, and more. Produce weekly reports summarizing brand sentiment, identifying trends, and providing actionable insights. Deliver real-time alerts regarding potential reputational risks or issues that require immediate attention. Conduct monthly competitive benchmarking to evaluate the brand’s performance relative to competitors. Collaborate with the Insights Strategist to interpret findings and recommend strategies to enhance brand reputation. Engage with customers and followers on social media to gather feedback and understand sentiment trends. Stay updated on industry trends in social listening and reputation management to continually refine processes. Qualifications: Proven experience in social listening, reputation management, or a related field. Strong analytical skills with the ability to interpret data and generate actionable insights. Familiarity with social media monitoring tools and platforms, such as Trustpilot, Meta, and TikTok. Excellent written and verbal communication skills for reporting and presenting findings. Ability to work collaboratively within a team and manage multiple projects effectively. Critical thinking skills with a focus on problem-solving in real-time situations. Bachelor’s degree in Marketing, Communications, or a related field is preferred.
Position Overview: We are seeking a dynamic and creative Social Media Manager to lead our organic social media strategy across platforms including Facebook, Instagram, and TikTok. The ideal candidate will be responsible for crafting culturally relevant content, engaging with our community daily, and staying on top of the latest trends and memes to enhance our brand presence. The Social Media Manager will collaborate closely with our Social Media Lead, Community Manager, Copywriter, and Graphic Designer to deliver impactful social media campaigns. Key Responsibilities: Develop and execute a comprehensive organic social media strategy that aligns with our brand goals. Create and post more than 25 culturally relevant posts monthly that resonate with our target audience. Foster daily engagement by responding to comments and direct messages in a timely and personable manner. Monitor social media trends and create reactive content that leverages relevant memes and cultural dialogues. Maintain a monthly content calendar to ensure consistent posting and strategic planning. Collaborate with the social media team to brainstorm and implement creative ideas and campaigns. Analyze social media metrics to measure performance and adapt strategies as necessary. Qualifications: Proven experience in social media management, preferably in the organic space. Strong understanding of Facebook, Instagram, and TikTok platforms and best practices. Excellent written communication skills with a knack for creating engaging and culturally relevant content. Ability to work collaboratively in a team environment and communicate effectively with team members. Familiarity with social media analytics tools to track performance and engagement metrics. Creative thinker with the ability to adapt to changing trends and audience preferences. Bachelor’s degree in Marketing, Communications, or a related field is preferred