Job description
What we need you to tackle
You have 5 to 8 years of experience in account management, project management, or operations at a creative, branding, marketing, or digital agency. You’ve been the main client contact, handled expectations and scope conversations with confidence, and worked closely on estimates and budgets. You’re comfortable managing multiple stakeholders and external partners at once, and you can create structure quickly in a lean, fast-moving environment. Strong English, modern tools, and a calm, authoritative style are essential, along with the judgment to protect timelines, margins, and client trust.
Non-negotiable hard skills
- Video Services
- Ad Planning & Buying
- Account Management
- Remote Team Management
- Client Services
Your day-to-day
Own day-to-day client communication across Zoom, email, and Slack.
Build estimates, track budgets, and manage scope changes so projects stay profitable.
Plan timelines, assign tasks, and keep delivery moving across tight deadlines.
Set up lightweight processes, tools, and rituals to run the studio efficiently with minimal meetings.
Coordinate freelancers, contractors, and partners across multiple active projects.
Manage different client working styles, from fast Slack-based collaboration to structured review cycles.
Nice to haves
- Switch between rapid, Slack-first execution and structured plan-present-approve cycles, maintaining cadence and clarity in both modes without rework.
- Anticipate bottlenecks, surface risks early, and drive mitigations to keep tight timelines and quality intact across brand, packaging, and digital tracks.