Experience Level: Senior/Lead (5+ years experience) Reports to: Director of Engineering Job Summary: We are seeking a meticulous and detail-oriented Manual QA Tester to join our team. The ideal candidate has a strong background in exploratory and scenario-based testing, experience using test management tools like TestRail, Testmo, or Cucumber, and a passion for ensuring high-quality product releases. Key Responsibilities: Execute manual blackbox tests on web applications to validate functionality, usability, and reliability. Collaborate with product managers, developers, and designers to understand feature requirements and create test plans and detailed test cases. Log, track, and verify bugs using tools such as Jira or similar. Use test management platforms like TestRail, Testmo, or Cucumber for writing, organizing, and maintaining test cases. Participate in sprint planning, standups, and retrospectives as part of an Agile/Scrum team. Conduct regression testing prior to production releases and maintain documentation on test coverage. Provide clear and actionable bug reports, including reproduction steps, screenshots, and expected vs. actual outcomes. Help maintain and evolve QA documentation, workflows, and best practices. Required Qualifications: 5+ years of experience in manual QA testing, specifically blackbox testing. 2+ years of experience in SaaS platforms. Hands-on experience with TestRail, Testmo, or Cucumber for test case management and execution. Strong understanding of QA methodologies, test case design, and defect lifecycle. Experience testing web applications across different browsers or devices. Excellent communication and documentation skills. Familiarity with Agile development environments and tools like Jira or Asana. Preferred Qualifications: Basic knowledge of HTML/CSS or developer tools for UI inspection. Familiarity with REST APIs and tools like Postman (for optional API testing). Exposure to automated testing concepts or frameworks (even if not hands-on).
As an Account Manager at our company, you will play a pivotal role in ensuring customer satisfaction and driving ongoing success. Your mission will be to build and nurture strong relationships with our clients, ensuring they derive maximum value from our platform. You will oversee the entire customer journey, from onboarding to contract management, understanding their needs, and ensuring seamless processes. You will collaborate closely with our operations team to relay client insights and ensure commitments are met. Responsibilities: Onboard new clients and guide them through the contracting process, ensuring a smooth transition and understanding of their requirements. Conduct regular follow-ups with clients to proactively address needs and maintain high satisfaction levels. Manage client portfolios effectively, identifying new opportunities and ensuring customer retention and growth. Optimize the sales funnel to convert leads into satisfied customers and expand business opportunities. Close additional deals and upselling opportunities with existing clients to maximize revenue. Provide valuable feedback to internal teams (product, sales, operations) based on client interactions to drive continuous improvement. Support overall initiatives focused on enhancing customer success and driving company growth. Requirements: Proven experience in Customer Success, Sales, or related fields. Strong communication, negotiation, and problem-solving skills. Exceptional organizational abilities with attention to detail to manage multiple clients and tasks simultaneously. Customer-centric mindset with a talent for building and maintaining relationships. Proactivity and ability to work autonomously and collaboratively within a team environment.
As a senior member of the marketing team, you will translate Mappa’s product vision into compelling go‑to‑market programs that drive adoption, activation, retention and expansion. You’ll own the end‑to‑end product marketing function—partnering closely with the Head of Marketing, Product, Growth and Sales—to build and scale our Product‑Led Growth motion across a rapidly growing B2B SaaS platform. Key Responsibilities PLG Strategy Execution: Turn high‑level PLG roadmaps into concrete programs (in‑app onboarding flows, self‑serve funnels, in‑product nudges). Lead A/B tests, cohort analyses and funnel optimizations to boost activation and expansion metrics. Go‑To‑Market Leadership: Plan and execute every product launch: define target segments, messaging, beta cohorts, enablement materials and launch communications. Align launch cadence with Head of Marketing’s global calendar and prioritize based on impact vs. effort. Positioning & Messaging: Own product value propositions, buyer personas and competitive differentiation. Craft crisp, user‑centric positioning that resonates across marketing, sales decks, website copy and enablement content. Cross‑Functional Enablement: Develop sales tools, battle cards and objection‑handling guides for Revenue teams. Train Customer Success on new features and gather customer feedback to inform prioritization. Market & User Insights: Lead market research, customer interviews and Jobs‑to‑Be‑Done workshops. Surface whitespace opportunities and recommend product enhancements to Product leadership. Mentorship & Process: Mentor more junior PMMs or product marketers as we build out the function. Define and document repeatable frameworks for launches, PLG experiments and post‑mortems. KPI Tracking & Reporting: Monitor cohort, funnel and revenue metrics; prepare dashboards and executive summaries for quarterly reviews. Translate data into clear, actionable insights and recommend course‑corrective actions. Required Skills & Experience PLG Expertise: 4–6 years in Product Marketing or Growth roles at B2B SaaS/high‑growth startups, with hands‑on PLG execution. Launch Track Record: Proven success driving adoption of technical products—especially self‑serve and freemium models. Data Fluency: Comfortable with BI tools (Looker, Metabase, Tableau) and SQL for cohort analysis, funnel metrics, A/B test design. Storytelling & Communication: Ability to distill complex ML/API capabilities into simple, persuasive messages for diverse audiences. Cross‑Functional Leadership: Strong project management skills; experience coordinating Design, Engineering, Sales and CS under tight deadlines. Languages: Native‑level English and Spanish fluency for global collaboration. Mindset & Culture Fit: High ownership, bias for action, comfort in ambiguity and a passion for scaling startups.
Recruiter - Operations We are looking for a dedicated Recruiter - Operations to join our Human Resources team. This role is focused on sourcing and attracting top talent to support our operational needs. Key Responsibilities Manage end-to-end recruitment process for operations roles. Collaborate with hiring managers to identify staffing needs and job requirements. Source, screen, and interview candidates effectively. Maintain candidate databases and track recruitment metrics. Develop and implement recruiting strategies to attract qualified candidates. Ensure a positive candidate experience throughout the hiring process. Requirements Proven experience in recruitment, preferably in operations or related fields. Strong communication and interpersonal skills. Ability to manage multiple open positions simultaneously. Familiarity with applicant tracking systems and recruitment software. Excellent organizational and time management skills.
We are seeking a highly skilled and organized individual to join our team as a Production Manager. This role requires exceptional organizational and management skills, as well as a hands-on approach to effectively manage vendors, service providers, and oversee the execution of events. The ideal candidate should have relevant industry experience and be based in Cayman. The idea is for he or she to be our Boots on the Ground. Strong English language skills, excellent communication abilities, and a proactive attitude are essential for success in this position. - Take ownership of the end-to-end production management process, ensuring smooth execution of all projects within the allocated timeline and budget. - Identify, negotiate, and manage relationships with vendors and service providers, ensuring the availability of required resources and securing competitive pricing. - Oversee the planning, coordination, and execution of events, both onsite and offsite, to ensure seamless operations and exceptional attendee experiences. - Develop and monitor project budgets, closely tracking expenses, and implementing cost-saving measures without compromising quality. - Stay up-to-date with industry trends, new technologies, and best practices to provide innovative solutions and maintain a competitive edge. - Foster strong working relationships with internal stakeholders, clients, and partners, ensuring effective communication and collaboration throughout the production process. - Identify potential bottlenecks, troubleshoot issues, and implement timely and effective solutions to maintain project momentum and meet deadlines. - Effectively communicate with clients, team members, and stakeholders to ensure clear expectations and seamless execution
Location: LatAm Remote, but deep knowledge of the Guatemala market and other Central American Markets are preferrable Job Description: We are looking for a knowledgeable and strategic Planner with expertise in market analysis, consumer behavior, and industry trends. The ideal candidate will play a crucial role in informing our team with insights to establish effective strategies. Guatemala will be the initial focus market, and the Planner will be responsible for crafting the product roadmap and developing brand strategies. Responsibilities: Market and Consumer Understanding: Possess in-depth knowledge of the market, consumers, and industry dynamics. Stay updated on market trends, competitor activities, and consumer preferences. Strategic Planning: Develop brand strategies that align with market needs and business objectives. Unite brand goals with market requirements, ensuring a seamless connection between the brand and its audience. Actionable Plans: Structure actionable short, medium, and long-term plans to drive brand success. Translate strategic objectives into tangible and measurable actions. Product Roadmap: Establish and oversee the product roadmap, considering market demands and growth opportunities. Collaborate with cross-functional teams to ensure alignment with overall business goals. Data Utilization: Understand and leverage data to derive meaningful insights. Translate data-driven insights into tangible and effective actions. Qualifications: Proven experience as a Planner or Strategist with a focus on market and brand strategies. Deep understanding of market dynamics, consumer behavior, and industry trends. Ability to develop comprehensive and effective brand strategies. Strong analytical skills to interpret data and derive actionable insights. Experience in structuring plans of action for short, medium, and long-term objectives. Excellent communication and collaboration skills.
About the Company We are a digital health startup developing non-invasive, real-time hemodynamic monitoring technology for cardiovascular care. Our platform combines wearable biosensors with advanced machine learning to deliver clinically actionable insights for heart failure and vascular risk management. We're now preparing to scale our algorithms from validated prototypes to production-grade, regulatory-compliant systems. About the Role We’re hiring a Senior Machine Learning Engineer to lead the transition of our cardiovascular signal analysis models from research to real-world deployment. You’ll work closely with our CTO and clinical team to optimize model accuracy, enhance data pipelines, expand validation datasets, and prepare for regulatory submissions. You’ll also play a key role in building our MLOps infrastructure. Key Responsibilities Build and deploy ML models (classification/regression) using classical methods (DT, RF, SVMs) and deep learning (CNNs, RNNs, LSTM) Develop preprocessing pipelines for ECG, PPG, BP, and imaging data Implement signal quality metrics, ensemble optimization, and multi-site model validation Integrate multimodal clinical data: medical notes, digital twin outputs, ultrasound measurements Expand model predictions to new heart failure markers (e.g. pulmonary artery pressure, PVR) Build interpretable models aligned with clinical explainability standards Establish robust ML workflows: versioned data, automated training, reproducible validation Translate technical work into documentation for regulatory approval and clinical studies First 90 Days Deliver a working ML model on a defined patient dataset Build and document a high-quality data pipeline (ETL, labeling, validation) Establish baseline model metrics (accuracy, recall, F1, AUC) Draft clinical-grade documentation of data lineage, model assumptions, and architecture Begin compliance review aligned with HIPAA and Good ML Practices Tools & Stack Languages: Python (scikit-learn, PyTorch or TensorFlow, pandas, NumPy) Signal Processing: Custom and open-source cardiovascular signal tools Data: Custom clinical datasets, public sources (MIMIC, Mayo), multimodal records MLOps: Model versioning, reproducibility, documentation Compliance: HIPAA, SaMD, GMLP standards Requirements PhD in Biomedical Engineering, CS, or related; OR MS + 4+ years healthcare ML experience Hands-on experience developing ML models for physiological signals (ideally cardiovascular) Experience deploying models from research to production Strong background in signal processing and multimodal feature engineering Knowledge of FDA medical device regulations and SaMD compliance Fluent English and ability to work overlapping US hours Preferred Qualifications Experience with edge deployment for wearables Clinical text processing (EHR, medical notes) Background in cardiovascular physiology and biomarkers Experience with ultrasound data and vascular measurements Familiarity with FHIR/HL7, HIPAA-compliant pipelines Additional Details Work arrangement: Remote, offshore with US time zone overlap Interview process: Technical interview + management interview Soft skills: Documentation, scientific communication, cross-functional collaboration Compensation: TBD
We are hiring a QA Engineer to lead and execute both manual and automated testing including web, REST APIs, and potentially mobile/watch apps. You’ll design and run comprehensive test suites, validate key features, and contribute to automation pipelines in collaboration with developers and DevOps. Key Responsibilities Design, document, and execute test cases and test scenarios based on product requirements Perform both manual testing and automated testing across web, API, and optionally mobile platforms Build and maintain automated test suites using Selenium, Cypress, REST Assured, Postman, or JMeter Work closely with engineering teams to catch defects early and improve code/test coverage Contribute to CI/CD test automation and reporting integration Document bugs, analyze root causes, and validate resolutions First 90 Days Deliver comprehensive test coverage for web and API components of our cardio application Launch and validate the first wave of automated tests within our CI/CD pipeline Collaborate cross-functionally to integrate QA processes into the release cycle Establish baseline quality metrics and defect tracking systems Tools & Stack Testing Tools: Selenium, Cypress, Postman, REST Assured, JMeter Testing Types: Functional, regression, integration, load, and exploratory Focus Areas: Web app, REST APIs, potentially smartwatch/mobile apps CI/CD Integration: Azure DevOps, GitHub Actions Success Metrics High test case execution coverage Timely detection and resolution of critical defects CI/CD pipeline integration for automated test suites Reliable test documentation and communication Requirements 4–8 years of QA experience in software testing Experience with both manual and automated testing Familiarity with API testing and tools like Postman and REST Assured Working knowledge of automation frameworks (Selenium/Cypress/etc.) Strong attention to detail and remote documentation habits Fluent English and ability to work overlapping US hours Other Details Work arrangement: Remote, offshore Workload: Full-time (40+ hours/week) Interview process: Technical interview + management interview Soft skills: Communication, documentation, startup agility Compensation: TBD
🔧 Key Responsibilities Design, develop, and maintain CI/CD pipelines using Azure DevOps Automate infrastructure provisioning using Terraform or Bicep Manage deployment workflows for .NET and frontend (React/Angular) apps Optimize for performance, security, and DevSecOps best practices Monitor system health and enable efficient rollback/release workflows Set up Azure services like App Services, Key Vault, Functions, and AKS Collaborate with dev teams to define deployment strategies and resolve issues 🚀 First 90 Days Stand up robust, fully automated CI/CD pipelines for all core services Set up infrastructure-as-code automation for our Azure-based architecture Drive deployment reliability and reduce manual touchpoints Implement application logging, monitoring, and alerting via Application Insights 🧰 Tools & Stack CI/CD: Azure DevOps (Repos, Pipelines, Artifacts) IaC: Terraform or Bicep Azure Services: App Services, Key Vault, Functions, AKS Monitoring: Application Insights Other: Git, Docker, PowerShell, Bash, Python 🎯 Success Metrics Reliable, fast build and deployment pipelines 100% infra-as-code coverage across environments Low rollback rates and deployment downtime Dev team autonomy in launching stable releases 📋 Requirements 5–8 years of experience in DevOps or infrastructure engineering Deep knowledge of Azure DevOps, Terraform/Bicep, and Azure cloud Experience with Dockerized app deployments and CI/CD for .NET + frontend Familiarity with scripting (PowerShell, Bash, Python) Strong collaboration and documentation habits Fluent English and ability to work overlapping US hours 🎓 Preferred Certifications (not required): Microsoft Certified: Azure DevOps Engineer Expert Microsoft Certified: Azure Administrator Associate 💼 Other Details Work arrangement: Offshore, full-time, remote Interview process: Technical interview + management interview Soft skills: Startup adaptability, problem-solving, communication Compensation: TBD
We are a fast-growing digital health startup revolutionizing cardiovascular care through wearable technology and advanced machine learning. Our platform integrates real-time biosensor data with clinical-grade algorithms to give healthcare providers actionable insights for heart failure management and vascular assessment. We are hiring a Mobile Wearable App Developer to build next-generation smartwatch applications for both Apple Watch and Wear OS devices. This role is essential to expanding our product's reach and usability, directly impacting how clinicians and patients interact with our technology. You’ll lead the design and implementation of wearable interfaces, contribute to app architecture, and collaborate across teams to build intuitive, secure, and responsive wearable apps. Key Responsibilities: Develop native smartwatch applications using Swift/SwiftUI (Apple Watch) and Kotlin/Jetpack Compose (Wear OS) Build robust UI components to support proposed UX designs, including alerts, paginations, and breadcrumbs Integrate with BLE, HealthKit, Google Fit, and other health data frameworks Perform unit testing for app builds and resolve issues raised by QA Ensure consistent UX and performance across platforms (iOS and Android wearables) Collaborate closely with backend, mobile, and product teams for seamless data flow and user experience Work in agile sprints to iterate based on internal testing, user feedback, and clinical validation What Success Looks Like (First 90 Days): Build and ship MVP versions of the smartwatch apps for both watchOS and Wear OS Achieve full integration with backend cardio-monitoring systems using BLE and health APIs Implement robust error handling, smooth UX transitions, and battery-optimized logic Collaborate cross-functionally to prioritize features based on clinical impact Requirements: 4–8 years of experience in mobile application development Minimum 2 years building applications for wearable platforms (Apple Watch or Wear OS) Proficiency in Swift/SwiftUI and Kotlin/Jetpack Compose Experience working with health-related APIs, BLE connections, or real-time syncing logic Strong understanding of mobile UI/UX standards, responsive design, and performance optimization Ability to work independently and iterate quickly in a startup environment English fluency (written and spoken), with strong communication and collaboration skills Preferred Qualifications: Background in healthcare, medtech, or fitness-related applications Experience deploying and debugging wearable apps in both TestFlight and Google Play environments Familiarity with REST APIs, secure data transmission, and HIPAA compliance principles Role Details: Location: Offshore (must have overlap with US timezone) Employment: Full-time, remote Reporting to: Enterprise Architect Interview Process: Technical interview + Management interview Compensation: TBD